Office Manager

RESSENCE; Antwerpen; Presencial; EUR 45.000 - 60.000; Jornada completa

Descripción de la vacante

Ressence seeks an organized Office Manager to bring structure to our small, international team in Belgium. You will handle logistics, HR, finance and commercial support while maintaining accuracy and discretion.

You report to the Head of Operations and collaborate across the company. The role covers export shipments, payroll administration, invoices and daily administration, with opportunities to shape processes and improve customer experience.

Formación

• Relevant experience in office management, administration or operational support.
• Highly organized, accurate and able to manage several priorities.
• Comfortable working with numbers, Excel and administrative systems.
• Fluent in English; Dutch/French are assets.
• Discreet and trustworthy with sensitive information.

Responsabilidades

• Coordinate logistics, shipments and export documentation.
• Coordinate payroll administration, holidays, employee records and onboarding.
• Manage purchase and sales invoices, payments and accounting support.
• Support e-commerce coordination and sales/marketing processes.

Conocimientos

Office management

Administration

Operational support

Excel

Discretion

Communication

English fluency

Multi-tasking

Herramientas

Billit

Descripción del empleo

At Ressence, we believe that good design goes beyond the product. It is also about how we think, work and interact with people.

We are an independent Belgian watch brand with a curious mind, an understated character and an ambition to do things differently. We value creativity, precision, initiative and substance over status. Behind our watches is a small, international team where everyone contributes.

We are looking for an Office Manager who enjoys bringing structure to a dynamic environment. You are organised, reliable and enjoy getting things done properly. You think ahead, pay attention to detail and are equally comfortable with people, numbers and practical tasks.

This is a broad, hands-on role covering finance, HR, administration, logistics and commercial support. You take a proactive approach, anticipate what needs doing and help keep our daily operations running smoothly. You report to the Head of Operations and work closely with the entire team.

Your role

Logistics & Events – 50%

• Coordinate national and international shipments, including export documentation.
• Prepare, pack and ship watches, and monitor packaging materials and warranty cards.
• Support the practical organisation of fairs and events, including watch shipment and event & marketing materials.
• Arrange gifts and thoughtful gestures for clients and partners.

HR & Office – 20%

• Coordinate payroll administration, holidays, employee records and onboarding.
• Handle confidential financial, personnel and business information with discretion.
• Manage office supplies and day-to-day office organisation.
• Organise team activities and internal events.

Finance & Administration – 20%

• Manage purchase and sales invoices in Billit, customer payments and outstanding accounts.
• Prepare bi-weekly payments and support monthly closing with our external accountant.
• Follow up on expenses, contracts, insurance and general administration.
• Work closely with the CEO and Head of Operations on financial matters.

E-commerce & Commercial Support – 10%

• Gradually take on the daily coordination and follow-up of our e-shop.
• Help improve online processes, product presentation, journey and customer experience.
• Provide practical support to the sales and marketing team.
• Keep track of deadlines and follow up with colleagues when needed.

What you bring

You are structured and precise, but also flexible, approachable and open-minded. You like having an overview, take initiative and follow things through.

You:

• Have relevant experience in office management, administration or operational support.
• Are highly organised, accurate and comfortable managing several priorities.
• Work confidently with numbers, Excel and administrative systems.
• Anticipate what needs doing and follow up without being asked.
• Communicate clearly and professionally. Remain calm under pressure.
• Are discreet and trustworthy with sensitive information.
• Have a practical mindset and a good sense of service.
• Are fluent in English. Dutch, French and other languages are assets.
• Are comfortable learning new tools. Experience with Billit is a plus.
• Appreciate good design, quality and attention to detail.

Above all, you enjoy being part of a small team, are curious about the world around you and are happy to help wherever needed.

What we offer

You will be part of a small, committed team where we value initiative, collaboration and attention to detail. At Ressence, you will be part of a small, international team where people work closely together and every contribution counts.

We offer a varied role with real autonomy and responsibility where you will help us keep our daily operations organised and efficient. You will work directly with our CEO, Head of Operations and wider team, taking ownership of a broad range of activities that keep the company running smoothly.

You will contribute to the growth of Ressence and help us improve how we work as a company.