Night Auditor & Front Desk Lead — International Hotel

AIRPORT GARDEN HOTEL; Diegem; Sur place; EUR 30 000 - 33 000; Plein temps

Avantages offerts par ce poste

IHG training

Career progression

Competitive benefits

Résumé du poste

Crowne Plaza Brussels Airport is seeking a Front Office Night Auditor for a replacement contract in Diegem. You will be the main contact for guests and oversee night operations, ensuring a smooth experience during check-in/out and maintaining safety.

Fluency in French and/or English (Dutch a plus), teamwork, strong communication, and at least 1 year of night-audit or receptionist experience are required. The role offers ongoing IHG training in a dynamic, international hotel environment.

Qualifications

• Fluency in French and/or English (Dutch is a plus).
• At least 1 year of experience as receptionist/night auditor.
• Strong communication and guest-service orientation.

Responsabilités

• Handle check-ins, check-outs, and room changes with accuracy.
• Act as Manager on Duty to ensure guest safety and comfort.
• Resolve guest complaints and coordinate with maintenance and security.
• Process cashier duties, audits, and daily financial reports.
• Prepare night and morning reports and keep front desk tidy.
• Provide operational instructions to other departments.

Connaissances

Language Skills

Teamwork

Communication

Problem Solving

Flexibility

Night Audit Experience

Description du poste

Crowne Plaza Brussels Airport is seeking a Front Office Night Auditor for a replacement contract in Diegem. You will be the main contact for guests and oversee night operations, ensuring a smooth experience during check-in/out and maintaining safety.

Fluency in French and/or English (Dutch a plus), teamwork, strong communication, and at least 1 year of night-audit or receptionist experience are required. The role offers ongoing IHG training in a dynamic, international hotel environment.