Night Auditor - Brussels: Guest Experience & Overnight Ops

Juliana Hotel Brussels; Brussel Hoofdstad; Sur place; EUR 32 000 - 42 000; Plein temps

Résumé du poste

The Juliana Hotel Brussels is seeking a Night Auditor to manage overnight reception, check-ins/check-outs, and reservations, ensuring a smooth night-time operation and guest satisfaction in Brussels.

You will balance daily financial records, process payments, and address guest inquiries while collaborating with team members across hotel operations. Fluent in English and French, you will provide a welcoming, calm service during night hours.

Qualifications

• Experience with receptionist duties and reservations management.
• Strong customer service and communication skills.
• Proficient in cash handling and balancing daily records.
• Excellent problem solving and calm under pressure.
• Flexibility for overnight shifts and weekends.
• Experience in hotel operations is advantageous.
• Fluent in English and French; other languages a plus.
• Basic computing skills and familiarity with hotel management software.

Responsabilités

• Manage overnight reception duties, check-ins and check-outs.
• Balance daily financial records and process payments.
• Address guest inquiries to ensure high-quality guest experience.
• Collaborate with team members across hotel operations.
• Support reservations and manage guest requests.

Connaissances

Receptionist duties

Reservations management

Customer service

Communication

Cash handling

Problem solving

Overnight shifts

Weekend work

Hotel operations

English

French

Outils

Hotel management software

Description du poste

The Juliana Hotel Brussels is seeking a Night Auditor to manage overnight reception, check-ins/check-outs, and reservations, ensuring a smooth night-time operation and guest satisfaction in Brussels.

You will balance daily financial records, process payments, and address guest inquiries while collaborating with team members across hotel operations. Fluent in English and French, you will provide a welcoming, calm service during night hours.