Multilingual Front Desk Concierge - Flexible Shifts

Radisson Hotel Group; Wezembeek-Oppem; On-site; EUR 18,000 - 23,000; Full time

Job summary

Radisson Collection Hotel The National Brussels is seeking a flexible Flexi Receptionist to support our Front Office team across day and night shifts. You will be the first point of contact for guests and visitors, handling inquiries and assisting with administrative tasks to ensure smooth daily operations.

This role requires adaptability, a service-oriented mindset, and availability for evenings, weekends, and overnight shifts especially in a busy hotel environment.

Qualifications

• Experience in reception, front office or customer service.
• Flexible availability including day, evening, night and weekends.
• Strong communication in Dutch, French and English a plus.
• Professional appearance and customer-focused attitude.
• Good organizational and multitasking skills.
• Basic computer skills (MS Office, email systems).
• Trustworthy and reliable.

Responsibilities

• Welcome and assist guests and staff in a friendly, professional manner.
• Manage check-in and check-out procedures as applicable.
• Answer calls, emails and front desk inquiries.
• Provide concierge and valet services as needed.
• Maintain visitor logs and ensure security procedures are followed.
• Support general administrative tasks for multiple departments.
• Keep reception area clean and well-presented.
• Coordinate messages, deliveries and internal communications.
• Support night shift duties including basic reporting.

Skills

Reception experience

Front office

Customer service

Flexible schedule

Multilingual (Dutch/French/English)

Job description

Radisson Collection Hotel The National Brussels is seeking a flexible Flexi Receptionist to support our Front Office team across day and night shifts. You will be the first point of contact for guests and visitors, handling inquiries and assisting with administrative tasks to ensure smooth daily operations.

This role requires adaptability, a service-oriented mindset, and availability for evenings, weekends, and overnight shifts especially in a busy hotel environment.