Flexible Front Desk Guest Advisor (Hospitality)

Via Antwerp; Antwerpen; Vor Ort; EUR 17.000 - 21.000; Teilzeit

Benefits dieser Stelle

Flexible shifts

Friendly team

International environment

Training opportunities

Zusammenfassung

VIA Antwerp is seeking a Flexi/Student Receptionist to greet guests and support the front desk in a welcoming, professional manner.

You will handle check-ins, respond to inquiries, manage calls and emails, and assist with reservations. The role offers flexible shifts aligned with hotel needs and your availability, ideal for students seeking hospitality experience in an international setting.

Qualifikationen

• You meet the legal eligibility requirements for a student job/ flexi-job in Belgium.
• You have a friendly, professional and service-oriented attitude.
• You communicate well in Dutch and English; additional languages are a plus.
• You are reliable, organised and attentive to detail.
• You can work independently and collaborate with colleagues.
• You are comfortable using computers and hotel systems.
• Previous experience in hospitality or customer service is an advantage.
• You can provide flexible availability depending on operational needs.

Aufgaben

• Welcome guests and assist with check-ins and check-outs.
• Answer questions and provide information about the hotel and its services.
• Handle phone calls, emails and guest requests.
• Support reservations and front desk administration.
• Coordinate with other departments to ensure a smooth guest experience.
• Maintain an organised and welcoming reception area.
• Handle guest enquiries professionally and resolve straightforward issues where possible.

Kenntnisse

Dutch

English

Customer service

Friendly attitude

Attention to detail

Team player

Computer skills

Tools

Hotel software

MS Office

Jobbeschreibung

VIA Antwerp is seeking a Flexi/Student Receptionist to greet guests and support the front desk in a welcoming, professional manner.

You will handle check-ins, respond to inquiries, manage calls and emails, and assist with reservations. The role offers flexible shifts aligned with hotel needs and your availability, ideal for students seeking hospitality experience in an international setting.