Methods & procedures specialist

Harvey Nash; Brussel Hoofdstad; On-site; EUR 75,000 - 105,000; Full time

Job summary

Harvey Nash in Belgium seeks a Methods & Procedures specialist focused on Upskilling. The role collaborates across Strategic Workforce Planning, Learning Partners, Group Talent and HR Operations to translate upskilling priorities into actionable plans across populations.

The candidate will translate inputs into learning plans, review plans for transversal consistency, identify capability gaps, and propose learning solutions with clear objectives and outcomes, while coordinating with external

Qualifications

• Strategic learning mindset with ability to translate workforce insights into actionable learning actions.
• Strong analytical capability to compare plans, identify gaps and overlaps.
• Stakeholder management across SWP, Learning Partners, Group Talent and HR Ops.
• Ability to shape end-to-end learning solutions (classical, blended, e-learning).
• Business and HR understanding of how capability needs connect to HR processes.
• Vendor and solution orientation to evaluate learning vendors and platforms.
• Financial acumen to support budget follow-up and reporting.

Responsibilities

• Act as the central orchestrator between Strategic Workforce Planning, Learning Partners, Group Talent and HR Operations.
• Support Learning Partners in translating SWP Upskilling input into learning plans for populations.
• Review SWP learning plans across domains to identify synergies.
• Analyze capability gaps addressed by learning plans with transversal focus.
• Propose concrete learning solutions with targets, objectives and outcomes.
• Collaborate with Group Talent to identify relevant external vendors.
• Translate learning trajectories into operational training setups (planning, administration, reporting).
• Support SWP in monitoring the upskilling budget and budget allocation.

Skills

Strategic thinking

Analytical skills

Stakeholder management

Learning design

Budget management

Communication

Cross-functional collaboration

Office 365

Job description

We are looking for a Methods & Procedures specialist!

Upskilling Expert

Key Responsibilities

• Act as the central orchestrator between the Strategic Workforce Planning team, Learning Partners, Group Talent and HR Operations, ensuring that transversal upskilling priorities are translated into aligned, actionable plans.
• Support Learning Partners in the creation of SWP-based learning plans by helping them translate the SWP Upskilling input into for their respective populations
• Review SWP learning plans across domains to help identify synergies for a more coherent transversal upskilling approach.
• Analyse capability gaps that are not sufficiently addressed in the learning plans, with a focus on transversal priorities that cut across teams, functions or employee populations.
• Propose, together with the learning partners, concrete learning solutions (learning tracks, e-knowledge solutions…) for selected populations, including target population, learning objectives and expected outcomes.
• Work closely with Group Talent to identify the most relevant external vendors, ensuring quality, consistency and strategic fit with broader talent priorities.
• Collaborate with HR Operations to translate learning trajectories into operational training setups, including planning, administration and reporting
• Support the SWP team in monitoring the upskilling budget, following up commitments and actuals, and reviewing budget allocation

Key Skills

• Strategic learning mindset: able to connect workforce planning insights with long-term capability building and translate strategic priorities into concrete learning actions.
• Strong analytical capability: able to compare multiple learning plans, detect gaps and overlaps, assess transversal needs and turn fragmented input into clear conclusions.
• Stakeholder management and influence: comfortable working across SWP, Learning Partners, Group Talent and HR Ops, creating alignment and commitment
• Program and learning solution design: able to shape end-to-end learning solutions (classical solutions, blended, e-learning…) for targeted populations, from needs analysis and solution design to implementation
• Business and HR understanding: understands how capability needs, workforce planning, talent priorities and operational HR processes connect in a complex organisation.
• Vendor and solution orientation: able to challenge and support the selection of learning vendors, formats and platforms in collaboration with Group Talent.
• Financial acumen: able to support budget follow-up, resource allocation and management reporting for the transversal upskilling budget.
• Communication and synthesis: able to create clear recommendations, summarize complex information and communicate in a structured way to senior HR stakeholders.
• Collaborative drive: proactive, pragmatic and solution-oriented, with the ability to connect people, challenge constructively and keep momentum across multiple stakeholders.
• Fluent in office automation: able to work with digital office applications (Office 365), digital learning tools/platforms and general AI tools.