Luxury Boutique Sales Consultant

BE01 RLG Europe B.V. (Belgium); Brussel; Sur place; EUR 26 000 - 36 000; Plein temps

Résumé du poste

Montblanc in Brussels seeks a Sales Associate to be a brand ambassador, delivering exceptional client experiences and guiding customers with expert product knowledge. You will cultivate lasting relationships by understanding client needs and facilitating their journey.

You will drive luxury sales, maintain boutique standards, manage client data, and contribute to stock control and visual merchandising while upholding security procedures.

Qualifications

• Experience in a retail environment, preferably within the luxury sector.
• Genuine passion for luxury goods and understanding of high-end market nuances.
• Strong sales acumen with a proven track record of exceeding targets and building client relationships.
• Collaborative spirit and ability to thrive in a team-oriented environment.
• Demonstrated proactivity and initiative, with a drive to exceed expectations.
• Excellent communication and interpersonal skills, clear and persuasive.
• Fluency in English is essential; French and Flemish are highly desirable.

Responsabilités

• Consistently achieve and surpass established sales targets, demonstrating a commitment to revenue generation.
• Deliver exemplary client service, including proactive claim management and seamless after-sales support.
• Meticulously capture and maintain accurate client data within the CRM system.
• Maintain visual merchandising standards, both within and outside the boutique.
• Orchestrate high-impact product promotions, showcasing the brand's heritage and craftsmanship.
• Adhere to cash handling procedures, ensuring accuracy in daily cash reconciliation and minimizing discrepancies.
• Uphold boutique security protocols and loss prevention measures, safeguarding company assets.
• Conduct regular inventory audits and participate in random stock checks to ensure inventory accuracy.
• Cultivate in-depth expertise in a designated product category, serving as a knowledgeable resource for clients and colleagues alike.
• Provide timely and accurate information for all required reporting tools, supporting data-driven decision-making and performance analysis.
• Ensure meticulous boutique maintenance, upholding the highest standards of cleanliness, organization, and visual appeal.

Description du poste

Montblanc in Brussels seeks a Sales Associate to be a brand ambassador, delivering exceptional client experiences and guiding customers with expert product knowledge. You will cultivate lasting relationships by understanding client needs and facilitating their journey.

You will drive luxury sales, maintain boutique standards, manage client data, and contribute to stock control and visual merchandising while upholding security procedures.