Key Accounts CSM - Hybrid (Remote 2 days/wk)

Edenred; Brussel Hoofdstad; Hybrid; EUR 70,000 - 95,000; Full time

Benefits offered by this job

Homeworking allowance 115€

Car included

Hospitalisation & ambulatory care

Vouchers & Edenred Discounts

Job summary

Edenred is seeking a Customer Success Manager to join the Engagement Sales team in Belgium. You will manage Senior Middle Market and Key Accounts, renew contracts, and drive platform adoption through data-driven reviews and strategic engagement.

You will organize webinars, training sessions, and events, while maintaining strong relationships and leveraging insights to upsell Edenred solutions. This hybrid role offers Brussels or Antwerp locations and remote flexibility.

Qualifications

• At least five years of experience in B2B key account management.
• Fluent in Dutch and French.
• Strong commercial, analytical and interpersonal skills.

Responsibilities

• Manage the Senior Middle Market and Key Accounts (+500 and +1000 employees).
• Renew contracts and lead complex negotiations with stakeholders.
• Maintain client records and monitor platform usage via reports and KPI reviews.
• Organize webinars and training, promote platform adoption, and drive engagement.

Skills

Key account management

Dutch

French

Analytical skills

Interpersonal skills

Consultative selling

Tools

Salesforce

Job description

Edenred is seeking a Customer Success Manager to join the Engagement Sales team in Belgium. You will manage Senior Middle Market and Key Accounts, renew contracts, and drive platform adoption through data-driven reviews and strategic engagement.

You will organize webinars, training sessions, and events, while maintaining strong relationships and leveraging insights to upsell Edenred solutions. This hybrid role offers Brussels or Antwerp locations and remote flexibility.