Junior IT Support Engineer – Windows, Office 365 & VPN

Editx; Sint-Pieters; Sur place; EUR 26 000 - 38 000; Plein temps

Résumé du poste

Editx in Sint-Pieters, Belgium is seeking a junior IT Support Engineer to handle 1st/2nd line support for hardware, software, and network issues. You will maintain desktops, laptops, and peripherals, and log incidents through our ticketing system.

You will contribute to ongoing improvements in service desk processes to enhance user experience and reliability. The role focuses on Windows, Office 365, VPN, printers, and mobile devices, offering a hands-on entry into IT support with growth

Qualifications

• Basic 1st/2nd line IT support experience.
• Familiar with Windows OS, Office 365, VPN, printers and mobile devices.

Responsabilités

• Provide 1st/2nd line support for hardware, software and network issues.
• Maintain and configure desktops, laptops and peripherals.
• Log and resolve incidents via ticketing system.
• Contribute to ongoing improvement of service desk processes.

Connaissances

1st/2nd line support

Windows

Office 365

VPN

Printers

Mobile devices

Outils

Ticketing system

Description du poste

Editx in Sint-Pieters, Belgium is seeking a junior IT Support Engineer to handle 1st/2nd line support for hardware, software, and network issues. You will maintain desktops, laptops, and peripherals, and log incidents through our ticketing system.

You will contribute to ongoing improvements in service desk processes to enhance user experience and reliability. The role focuses on Windows, Office 365, VPN, printers, and mobile devices, offering a hands-on entry into IT support with growth