IT Systems & Support Specialist

customssupport; Antwerpen; Sur place; EUR 45 500 - 58 500; Plein temps

Avantages offerts par ce poste

Company car

Pension plan

Professional development opportunities

Autonomy and responsibility

Résumé du poste

Customs Support is seeking an IT Support & Systems Administrator to keep our colleagues productive and our business moving. You will be the first point of contact for IT questions, manage the workstation fleet across Belgium and the Netherlands, and collaborate with external IT partners to improve our IT landscape.

You will handle Microsoft 365 administration, device enrollment, and security governance, while helping deploy new hardware and deliver user training.

Qualifications

• 2+ years IT support or systems administration experience.
• Knowledge of Windows 10/11 and Windows Server environments.
• Experience with Microsoft 365 suite including Exchange, Teams, SharePoint and Intune.
• Structured, customer-focused approach and strong communication skills in Dutch and English.

Responsabilités

• Manage and prioritize helpdesk tickets with timely, high-quality resolutions.
• Provide technical support for hardware, software, and network-related issues across Belgium and the Netherlands.
• Deliver end-user training and guidance to improve digital skills and self-sufficiency.
• Install, configure and maintain laptops, workstations and peripherals across locations.

Connaissances

Helpdesk management

End-user support

Documentation

Dutch & English communication

Outils

Microsoft 365

Exchange Online

SharePoint

Intune

Description du poste

Customs Support is seeking an IT Support & Systems Administrator to keep our colleagues productive and our business moving. You will be the first point of contact for IT questions, manage the workstation fleet across Belgium and the Netherlands, and collaborate with external IT partners to improve our IT landscape.

You will handle Microsoft 365 administration, device enrollment, and security governance, while helping deploy new hardware and deliver user training.