IT Support & System Engineer (Windows + Linux) – Incident & ITIL

Pauwels Consulting; Antwerpen; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

Pauwels Consulting is seeking an IT Support & System Engineer to maintain and improve the client's IT infrastructure. The role focuses on technical analysis, incident management, and ensuring the stability of critical systems in a dynamic environment.

You will troubleshoot Windows and Linux, monitor logs, coordinate incident responses, and support networking, integration, and service desk tooling. Start ASAP for a 6-month engagement, onsite in Antwerp.

Qualifications

• Bachelor’s degree in IT or equivalent experience.
• Knowledge of Windows environments and Microsoft Office.
• Basic experience with Linux systems and troubleshooting.
• Understanding of ITIL processes and service management.
• Experience with networking, monitoring tools and log data management.
• Fluent in Dutch and English.

Responsabilités

• Troubleshoot Windows and Linux systems via logs and commands.
• Monitor system logs and manage incidents for reliability.
• Coordinate incident responses with internal and external teams.
• Support network systems, system integration, and service desk tooling.
• Execute technical scripts and analyses for continuous improvement.
• Develop and maintain ITIL-compliant technical documentation.

Connaissances

Windows environments

Linux systems

Incident management

Log analysis

ITIL processes

Networking

Monitoring tools

Analytical

Dutch language

English language

Formation

Bachelor's degree in IT or equivalent

Outils

ServiceNow

Dynatrace

SharePoint

Description du poste

Pauwels Consulting is seeking an IT Support & System Engineer to maintain and improve the client's IT infrastructure. The role focuses on technical analysis, incident management, and ensuring the stability of critical systems in a dynamic environment.

You will troubleshoot Windows and Linux, monitor logs, coordinate incident responses, and support networking, integration, and service desk tooling. Start ASAP for a 6-month engagement, onsite in Antwerp.