IT Support Specialist — Dynamic Team, Great Conditions

Michael Page; Vilvoorde; Sur place; EUR 38 000 - 46 000; Plein temps

Avantages offerts par ce poste

Dynamic and unique work environment

Great working conditions

Fun and efficient team

Résumé du poste

Michael Page is seeking an IT Support professional in Belgium to reinforce a dynamic team. The role involves coordinating with external suppliers, visiting sites to diagnose issues, and delivering end-user support for applications.

You will analyze requests, test new features, and help document IT procedures. Strong communication and a willingness to collaborate with IT and end-users are essential.

Qualifications

• Master's degree or Bachelor's degree related field.
• First experience in IT support.
• Fluent in Dutch, French, and English.
• Driver's license required.

Responsabilités

• You communicate with external suppliers.
• You visit operational sites to identify and understand technical issues.
• You provide user support for the department's applications and analyze requests to propose effective solutions.
• You test new features and contribute to system and digital application improvement projects.
• As a key user, you help document IT procedures and usage guidelines.
• You analyze data and prepare reports in Excel and Power BI.
• Internally, you collaborate closely with the IT department and application users, reporting to the System Development Operations Manager.

Connaissances

Dutch

French

English

Formation

Master's or Bachelor's degree in a related field

Outils

Power BI

Excel

Description du poste

Michael Page is seeking an IT Support professional in Belgium to reinforce a dynamic team. The role involves coordinating with external suppliers, visiting sites to diagnose issues, and delivering end-user support for applications.

You will analyze requests, test new features, and help document IT procedures. Strong communication and a willingness to collaborate with IT and end-users are essential.