IT Operations & Service Delivery Specialist

Cummins; Rumst; In loco; EUR 56.000 - 84.000; Tempo pieno

Descrizione del lavoro

Cummins Inc. is seeking an IT Operations Support Specialist for our Rumst, Belgium IT department. You will provide day-to-day operational support to ensure IT systems remain available, secure and effective for end users, while troubleshooting issues and performing root-cause analysis.

You will assist with onboarding, monitor performance, perform scheduled maintenance, and collaborate with vendors and internal teams to deliver service improvements and project outcomes across sites and countries.

Competenze

• Experience delivering hands-on and remote technical support.
• Experience working with incident/change management and service desk tools.
• Ability to collaborate with customers, vendors and internal teams across multiple sites and countries.

Mansioni

• Provide reliable day-to-day operational IT support to ensure systems remain available, accurate, secure and effective for end users.
• Troubleshoot issues, identify root causes and implement sustainable corrective actions.
• Support onboarding for new employees with hardware setup and system access.
• Monitor system and network performance and identify opportunities to improve reliability and service quality.
• Perform preventative maintenance, upgrades and authorized changes to minimize disruptions.
• Contribute to disaster recovery readiness and business continuity across supported IT environments.
• Collaborate with internal stakeholders and external vendors to deliver break/fix activities, installations and service improvements.
• Support regional IT projects and operational initiatives across multiple service lines.

Descrizione del lavoro

Cummins Inc. is seeking an IT Operations Support Specialist for our Rumst, Belgium IT department. You will provide day-to-day operational support to ensure IT systems remain available, secure and effective for end users, while troubleshooting issues and performing root-cause analysis.

You will assist with onboarding, monitor performance, perform scheduled maintenance, and collaborate with vendors and internal teams to deliver service improvements and project outcomes across sites and countries.