On-Site IT Operations & Support Specialist

Cummins; Rumst; In loco; EUR 56.000 - 84.000; Tempo pieno

Descrizione del lavoro

Cummins Inc. in Rumst, Belgium, is seeking an IT Operations Support Specialist to join the IT department on-site. You will provide reliable day-to-day operational support, troubleshoot issues, and assist with onboarding of new employees, ensuring systems remain available, secure, and efficient.

You will monitor performance, perform upgrades, and help with disaster recovery and business continuity. Collaboration with stakeholders and vendors across multiple sites will be essential to drive

Competenze

• Degree in Computer Science, IT, Business, or related field or equivalent experience.
• Operational understanding of IT service lines; developing expertise in Manufacturing IT, Networking, Compute, or Desktop Services.
• Hands-on and remote technical support experience, including troubleshooting and end-user assistance.
• Experience with incident management, change management, service desk tools, and project delivery methodologies.
• Ability to collaborate with customers, vendors, and internal teams across sites and countries.
• Willingness to travel as needed for installations and requirements.

Mansioni

• Provide reliable day-to-day operational IT support to keep systems available, secure, and effective for end users.
• Troubleshoot issues, identify root causes, and implement corrective actions.
• Assist new employees with hardware setup, system access, and onboarding.
• Monitor system and network performance; proactively seek reliability improvements.
• Perform preventative maintenance, upgrades, and authorized changes to minimize disruptions.
• Support disaster recovery readiness and business continuity efforts.
• Collaborate with internal stakeholders and vendors for break/fix activities and service improvements.
• Support regional IT projects across multiple service lines and countries.

Conoscenze

Problem-solving

Communication

Organization

Proactive mindset

Formazione

Bachelor's degree in Computer Science / IT / Business

Descrizione del lavoro

Cummins Inc. in Rumst, Belgium, is seeking an IT Operations Support Specialist to join the IT department on-site. You will provide reliable day-to-day operational support, troubleshoot issues, and assist with onboarding of new employees, ensuring systems remain available, secure, and efficient.

You will monitor performance, perform upgrades, and help with disaster recovery and business continuity. Collaboration with stakeholders and vendors across multiple sites will be essential to drive