IT Operations Coordinator — Drive Delivery & Clarity

Halian | Managed Services, Recruitment Agency & Contract Staffing; Brussel; On-site; EUR 45,000 - 65,000; Full time

Job summary

Halian Group in Brussels is seeking an IT Operations Coordinator to support delivery and operational readiness of technology services. You will coordinate activities across multiple teams, track actions to completion, maintain documentation, and provide clear visibility on progress, risks, and priorities.

The role suits an organised professional who thrives on stakeholder coordination and driving execution in a fast-paced IT environment.

Qualifications

• Experience in IT operations, service delivery, project coordination, or PMO activities.
• Strong organisational and planning skills with attention to detail.
• Ability to manage multiple priorities and stakeholders simultaneously.
• Knowledge of IT service management concepts and operational processes.
• Excellent communication and reporting skills in a corporate environment.
• Experience working with tracking tools, documentation repositories, and collaboration platforms.

Responsibilities

• Coordinate and track operational and project-related activities to ensure timely delivery.
• Maintain action logs, project trackers, risk registers, and status reports.
• Follow up with stakeholders to gather updates, resolve blockers, and ensure accountability.
• Support operational readiness activities, including documentation reviews and process updates.
• Prepare regular progress reports highlighting achievements, risks, dependencies, and next steps.
• Organise meetings, document decisions, and drive action items through to completion.

Skills

IT operations

Service delivery

Project coordination

PMO

Stakeholder management

IT service management

Reporting

Documentation

Job description

Halian Group in Brussels is seeking an IT Operations Coordinator to support delivery and operational readiness of technology services. You will coordinate activities across multiple teams, track actions to completion, maintain documentation, and provide clear visibility on progress, risks, and priorities.

The role suits an organised professional who thrives on stakeholder coordination and driving execution in a fast-paced IT environment.