IT Coordinator (Brussels)

Editx; Brussel; Sur place; EUR 55 000 - 72 000; Plein temps

Résumé du poste

Editx in Brussels is seeking an IT Coordinator to bridge users, management and external partners. You will cover user support, infrastructure, business applications, and vendor coordination to ensure reliable, up-to-date IT systems.

You will contribute to digitalization and ongoing IT modernization across the organization. The role combines hands-on IT support with organizational tasks, working cross-functionally to implement improvements and deploy new tools in a regulated, international

Qualifications

• Experience in IT support and infrastructure management.
• Coordination of external IT vendors and service providers.
• Strong communication with users and management.

Responsabilités

• Provide Level 1 and Level 2 IT support to users (workstations, software, access, etc.).
• Manage and maintain IT infrastructure (networks, servers, cloud environments, security).
• Administer and optimize business applications in collaboration with an external consultant (CRM, webshop, internal tools, Office 365, etc.).
• Lead IT projects (new tools, improvements, migrations) in collaboration with various departments (e.g. CRM implementation project).
• Coordinate and manage external IT vendors and service providers.
• Identify innovation opportunities and propose continuous improvements to systems and processes.
• Support users and management through change and the adoption of new tools

Outils

CRM

Office 365

Description du poste

Our client is a Brussels-based company operating in a technical and regulated environment, with an international scope. It stands out for its pragmatic mindset, family-oriented culture, high-quality approach and products, as well as its continuous drive to modernize internal tools and processes.

As part of its digital transformation and the structuring of its IT function, our client is looking to strengthen its team by recruiting an IT Coordinator who will play a central role between users, management, and external partners.

As an IT Coordinator, you will hold a key, cross-functional position, combining both operational and organizational responsibilities.

You will cover the full IT scope: user support, infrastructure, business applications, and coordination of external service providers.

You will actively contribute to the company's digitalization and ensure the continuity, reliability, and ongoing development of its IT systems.

Your responsibilities :

• Provide Level 1 and Level 2 IT support to users (workstations, software, access, etc.).
• Manage and maintain IT infrastructure (networks, servers, cloud environments, security).
• Administer and optimize business applications in collaboration with an external consultant (CRM, webshop, internal tools, Office 365, etc.).
• Lead IT projects (new tools, improvements, migrations) in collaboration with various departments (e.g. CRM implementation project).
• Coordinate and manage external IT vendors and service providers.
• Identify innovation opportunities and propose continuous improvements to systems and processes.
• Support users and management through change and the adoption of new tools