IT Operations Coordinator (m/f/d)

Halian | Managed Services, Recruitment Agency & Contract Staffing; Brussel; On-site; EUR 45,000 - 65,000; Full time

Job summary

Halian Group in Brussels is seeking an IT Operations Coordinator to support delivery and operational readiness of technology services. You will coordinate activities across multiple teams, track actions to completion, maintain documentation, and provide clear visibility on progress, risks, and priorities.

The role suits an organised professional who thrives on stakeholder coordination and driving execution in a fast-paced IT environment.

Qualifications

• Experience in IT operations, service delivery, project coordination, or PMO activities.
• Strong organisational and planning skills with attention to detail.
• Ability to manage multiple priorities and stakeholders simultaneously.
• Knowledge of IT service management concepts and operational processes.
• Excellent communication and reporting skills in a corporate environment.
• Experience working with tracking tools, documentation repositories, and collaboration platforms.

Responsibilities

• Coordinate and track operational and project-related activities to ensure timely delivery.
• Maintain action logs, project trackers, risk registers, and status reports.
• Follow up with stakeholders to gather updates, resolve blockers, and ensure accountability.
• Support operational readiness activities, including documentation reviews and process updates.
• Prepare regular progress reports highlighting achievements, risks, dependencies, and next steps.
• Organise meetings, document decisions, and drive action items through to completion.

Skills

IT operations

Service delivery

Project coordination

PMO

Stakeholder management

IT service management

Reporting

Documentation

Job description

We are looking for an IT Operations Coordinator to support the delivery and operational readiness of technology services. The successful candidate will coordinate activities across multiple teams, ensure actions are tracked to completion, maintain documentation, and provide clear visibility on progress, risks, and priorities. This role is ideal for someone who enjoys organisation, stakeholder coordination, and driving execution in a fast-paced IT environment.

Responsibilities:

• Coordinate and track operational and project-related activities to ensure timely delivery.
• Maintain action logs, project trackers, risk registers, and status reports.
• Follow up with stakeholders to gather updates, resolve blockers, and ensure accountability.
• Support operational readiness activities, including documentation reviews and process updates.
• Prepare regular progress reports highlighting achievements, risks, dependencies, and next steps.
• Organise meetings, document decisions, and drive action items through to completion.

Qualifications and Skills:

• Experience in IT operations, service delivery, project coordination, or PMO activities.
• Strong organisational and planning skills with attention to detail.
• Ability to manage multiple priorities and stakeholders simultaneously.
• Knowledge of IT service management concepts and operational processes.
• Excellent communication and reporting skills in a corporate environment.
• Experience working with tracking tools, documentation repositories, and collaboration

platforms.

Halian Group

With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.

Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together.

At Halian, we recognize that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organizations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives. We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique. By fostering diverse and inclusive workplaces, we help our clients drive innovation, enhance collaboration, and better reflect the communities they serve.

IT Operations Coordinator in Brussels, Belgium