Insurance Admin & Client Services Specialist

Axis Group; Hoogstraten; Sur place; EUR 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Meal vouchers

Hospitalisation insurance

Group insurance

Eco-vouchers

Résumé du poste

Axis Group is seeking an Insurance Administrative File Manager in Belgium to serve as the initial customer contact and deliver outstanding service. You will prepare quotes and policies, manage client files, and liaise with insurance providers to secure favorable terms.

The role emphasizes proactive handling of tasks, meticulous record-keeping, and timely processing, with support from a dynamic team and access to guidance and training opportunities.

Qualifications

• At least 1 year of experience in the insurance industry.
• Lives near the workplace.
• Excels at providing customer-focused service.
• Proactive, detail-oriented and quality-driven.
• Passion for insurance and helping clients.

Responsabilités

• Be the first point of contact for customers by phone and in person.
• Support day-to-day transactions and ensure excellent service.
• Prepare quotes and insurance policies with optimal terms.
• Manage and update customer files for smooth operations.
• Maintain contact with customers and insurance companies.
• Plan independently, work with precision, and meet deadlines.

Connaissances

Customer service

Attention to detail

Proactive attitude

Communication skills

Outils

Brio

Description du poste

Axis Group is seeking an Insurance Administrative File Manager in Belgium to serve as the initial customer contact and deliver outstanding service. You will prepare quotes and policies, manage client files, and liaise with insurance providers to secure favorable terms.

The role emphasizes proactive handling of tasks, meticulous record-keeping, and timely processing, with support from a dynamic team and access to guidance and training opportunities.