Client-Centric Insurance Admin Specialist

Axis Group; Merksplas; On-site; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Meal vouchers

Hospitalization insurance

Group insurance

Eco-vouchers

Job summary

Axis Group is seeking an Insurance Administrative File Manager in Belgium. The role centers on being the first point of contact for customers, handling day-to-day transactions, and guiding the preparation of quotes and policies with precision.

You will manage customer files and maintain ongoing communication with clients and insurance companies, planning work independently and meeting deadlines while delivering high-quality service.

Qualifications

• Minimum 1 year of relevant experience in the insurance industry.
• Lives near the workplace.
• Excels at providing customer-focused service and tailored advice.

Responsibilities

• You are the first point of contact for customers, by phone and in person.
• You provide support for day-to-day transactions and ensure excellent service.
• You prepare quotes and insurance policies that guarantee the best terms.
• You manage and update customer files to ensure smooth operations.
• You maintain contact with customers and insurance companies.
• You plan independently, work with precision, and meet deadlines.

Skills

Customer service

Quotes & policies

Attention to detail

Proactive

Tools

Brio

Job description

Axis Group is seeking an Insurance Administrative File Manager in Belgium. The role centers on being the first point of contact for customers, handling day-to-day transactions, and guiding the preparation of quotes and policies with precision.

You will manage customer files and maintain ongoing communication with clients and insurance companies, planning work independently and meeting deadlines while delivering high-quality service.