Inside Sales Specialist

Planon; Antwerpen; Híbrido; EUR 35.000 - 58.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Profit sharing

Hybrid work

Learning & development

Descripción de la vacante

Planon is seeking an Inside Sales Specialist to support our sales team and ensure customers have the best experience. You will handle quotes, renewals, CRM maintenance in Salesforce, and coordinate between internal teams and customers to keep processes smooth.

You’ll work with Account Managers to build strong relationships, identify opportunities, and drive efficient ways of working. This hybrid role offers international exposure and opportunities for development within a global software company.

Formación

• 2–3 years in inside sales, sales support or sales coordination.
• Excellent command of English, Dutch and French.
• Strong stakeholder management with internal and external contacts.
• Commercially minded and proactive with initiative.
• Analytical and organized, keeps CRM and docs accurate.

Responsabilidades

• Prepare quotes, manage renewals, and keep Salesforce accurate.
• Coordinate communication between internal teams and customers.
• Advise on licensing models and ensure forms and BID docs are complete.
• Act as operational point of contact for customers.
• Identify opportunities and follow up with Account Manager.
• Spot bottlenecks and drive more efficient sales processes.

Conocimientos

Inside sales

Sales support

Sales coordination

Multilingual communication

Stakeholder management

Herramientas

Salesforce CRM

Descripción del empleo

As a Inside Sales Specialist, you help our sales team run smoothly and ensure customers get the best experience. Your work allows Account Managers to focus on building relationships and growing the business, while you handle the details. You’ll see your impact every day, whether it’s a smoother process, a satisfied customer, or a team that works better together. If you enjoy variety, connecting with people, and making a visible impact, this is your opportunity.

You’ll work closely with one or two Account Managers as a true team, acting as the operational point of contact for your customers. Together, you make sure customers always have the right support and a seamless experience. You’ll also benefit from a structured onboarding program and ongoing learning support to help you get up to speed and continue developing your skills.

What You’ll Do

• Prepare quotes, manage renewals, and keep our CRM (Salesforce) accurate and up to date
• Coordinate communication and follow-up between internal teams and customers
• Advise on licensing models, handle security qualification forms, BID documentation and ensure documentation is complete and compliant
• Act as the operational point of contact for our customers, taking co-ownership to build strong, lasting relationships
• Identify commercial opportunities in customer interactions and proactively follow up on them or bring them to the attention of the Account Manager
• Spot process bottlenecks and drive smarter, more efficient ways of working for the sales team

Profile

• 2-3 years of experience in inside sales, sales support, or sales coordination, preferably in an international or multi-stakeholder environment
• Excellent command of English, Dutch and French - able to communicate confidently with both customers and colleagues
• Strong stakeholder management skills, building trust and coordinating effectively with a range of internal and external contacts
• Commercially minded and proactive, comfortable taking initiative, spotting opportunities in customer interactions, and turning them into action
• Analytical and organizational skills to manage complex information, prioritize tasks, and keep CRM and documentation accurate

We offer

Salary range: €2.800 - €5.156, gross per month, depending on experience.

This range reflects a good faith estimate of the expected compensation for this role, based on objective, role-related criteria. The total compensation package includes participation in Planon's profit-sharing scheme and additional benefits. Learn more about our benefits.

We offer a healthy work-life balance and the flexibility of hybrid working. You will join a collaborative and learning-focused environment where continuous professional development is encouraged through training, coaching, and meaningful growth opportunities.

You will work on strategically important projects with leading international clients and contribute directly to the growth of a global software organization.

Join us on our journey to become the recognised world leader in Smart Sustainable Building Management software solutions. We place our people at the heart of our organisation and create an inspiring and safe environment that enables everyone to work, learn, live, and play.

Planon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.

We may use artificial intelligence (AI) or automated tools to support parts of our recruitment process, such as application screening and candidate assessment. These tools assist our recruiters, and final employment decisions are always made by human professionals.