Inside Sales: Local Key Account Growth Lead

CMA CGM; Antwerpen; Sur place; EUR 50 000 - 75 000; Plein temps

Résumé du poste

CMA CGM Belgium is seeking a Local Key Account Manager (Inside Sales) to strengthen our GA/IFF Sales team within the Commercial Department. You will manage and grow a dedicated customer portfolio, increase volumes, diversify business, and promote CMA CGM’s image, values, and full product portfolio.

Fluent Dutch and English are required; French is a plus. You will work on quotations, tenders, and cross-functional collaboration to deliver excellent customer experience and drive growth.

Qualifications

• Fluent in Dutch and English is mandatory.
• French is a strong asset.
• Strong negotiation and communication skills with a customer-centric mindset.
• Result-driven and resilient in a fast-changing, high-pressure environment.
• Knowledge of CMA CGM products, CRM software, MS Office and CMA-CGM systems.
• Pro-active mindset and ability to manage priorities.
• Able to work independently with strong administrative accuracy.
• Solutions driven with a high commitment to deliver excellent customer experience.

Responsabilités

• Full commercial responsibility for a portfolio of key accounts, including volume growth on focus trades.
• Grow business through farming and hunting, identifying new opportunities in a dynamic market.
• Ensure competitive rates with filing via FMC, AQUA and/or LARA in compliance with requirements.
• Manage quotations, tenders, bidding sheets, and follow up with daily workflow management.
• Identify market opportunities, develop market share, leads and competitive intelligence.
• Define sales targets for each account with action plans and align with Trade Teams.
• Pro-actively call and conduct joint visits with the Sales Manager.
• Promote CMA CGM product portfolio including maritime, value added services, ACT+, intermodal & SPOT ON.
• Build long-term customer relationships to increase loyalty and performance.
• Ensure valid credit agreements, high invoice accuracy, timely payments, and dispute resolution.
• Act as ambassador for non-controlled volumes assigned to portfolio.

Connaissances

Dutch language

English language

Negotiation

Communication

Customer focus

Results orientation

Resilience

CRM software

MS Office

CMA-CGM systems

Proactive mindset

Priorities management

Independent work

Administrative accuracy

Customer experience

Description du poste

CMA CGM Belgium is seeking a Local Key Account Manager (Inside Sales) to strengthen our GA/IFF Sales team within the Commercial Department. You will manage and grow a dedicated customer portfolio, increase volumes, diversify business, and promote CMA CGM’s image, values, and full product portfolio.

Fluent Dutch and English are required; French is a plus. You will work on quotations, tenders, and cross-functional collaboration to deliver excellent customer experience and drive growth.