ICT Account Manager - Growth & Digital Transformation

Orange; Brussel Hoofdstad; Hybrid; EUR 55,000 - 85,000; Full time

Benefits offered by this job

Company car or mobility budget

Homeworking and net allowance

Performance bonus

Meal vouchers

Job summary

Orange Belgium seeks an Account Manager ICT to drive growth across Belgium, focusing on Flemish Brabant and Limburg. You will nurture existing client relationships and pursue new opportunities by presenting ICT solutions to decision-makers, aiming to weave Orange ICT into budgets and digital transformation plans.

You will collaborate with Pre-Sales to craft proposals, manage commercial strategies, and coordinate follow-ups to close deals, while ensuring client satisfaction and achievement of

Qualifications

• Bachelor's degree or equivalent through experience.
• Several years of sales experience with prospecting and customer acquisition.
• Proven sales experience and training in challenger sales or equivalent methodology.
• Strong business acumen and ability to address customer needs.
• Knowledge of ICT market and certifications (UCC, IT networking, IT security).
• Entrepreneurial mindset with ability to deliver results and manage time effectively.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Very good command of Dutch and French; English desirable.

Responsibilities

• Manage and grow a portfolio of existing customers by understanding their needs, increasing sales through cross- and up-selling, ensuring satisfaction, and acquiring new clients by presenting tailored ICT solutions.
• Determine a commercial approach and translate that into an account plan; establish high-level relationships at all necessary levels and manage them.
• Collaborate with Pre-Sales/Solution Architects to develop proposals; negotiate contract terms and coordinate follow-up to close the sales.
• Coordinate the internal follow-up of the signed account offers.
• Collaborate with internal departments to fulfill client needs.
• Ensure close follow-up when customers face problems (technical, billing, etc.).
• Implement corrective actions to meet yearly personal sales targets.
• Take all necessary commercial actions to increase customer satisfaction per OBE strategy.

Skills

Sales experience

Account management

Challenger sales

Cross-selling & up-selling

Dutch/French language

English desirable

MS Office

Education

Bachelor's degree

Tools

MS Office

Job description

Orange Belgium seeks an Account Manager ICT to drive growth across Belgium, focusing on Flemish Brabant and Limburg. You will nurture existing client relationships and pursue new opportunities by presenting ICT solutions to decision-makers, aiming to weave Orange ICT into budgets and digital transformation plans.

You will collaborate with Pre-Sales to craft proposals, manage commercial strategies, and coordinate follow-ups to close deals, while ensuring client satisfaction and achievement of