People Support Officer for the tourism & travel industry

Care4You; Brussel; Hybrid; EUR 38.000 - 52.000; Vollzeit

Benefits dieser Stelle

Permanent contract

Full-time employment

2 days homeworking

Meal vouchers

Zusammenfassung

Care4You in Brussels is seeking an experienced HR Administrator to join the People Support Department. You will manage personnel administration and ensure data quality while collaborating with HR partners, payroll, and finance to sustain operational excellence.

The role requires a Bachelor’s degree and at least 3 years in personnel administration, with strong Excel skills and experience with HRIS. French fluency with Dutch and English (B2) is preferred; hybrid work and comprehensive benefits are

Qualifikationen

• Bachelor’s degree in HR or Law.
• At least 3 years in personnel administration/support.
• Strong interest in data management & reporting.
• Excellent analytical and organisational skills.
• Proficient in MS Office; able to learn new systems quickly.

Aufgaben

• Oversee follow-up and QA of personnel administration processes and HR data.
• Manage employment contracts, amendments, absences, medical leave, career interruptions and other events.
• Serve as primary contact for employees and HR teams, ensuring effective communication.
• Ensure integrity, compliance, and current status of HR records and data management.
• Collaborate with HR Business Partners, Payroll, Finance and external stakeholders to ensure operational excellence.
• Oversee administrative monitoring of health assessments for safety-critical roles.
• Coordinate medical evaluations with external organisations.
• Track workplace incidents and follow-up with insurers and safety teams.

Kenntnisse

HR Administration

Data management

Excel

HRIS

Time management

Communication skills

French fluency

Dutch & English

Ausbildung

Bachelor's degree in HR / Law

Tools

MS Office

HRIS

Jobbeschreibung

Our client is a well-established, international company active in the tourism & travel industry. They are currently recruiting a diligent colleague to join their People Support Department. Their offices are located in the centre of Brussels (easy to reach with public transport) and they employ +/- 140 people.

Purpose of the role

You will play a key role in managing and improving HR processes.

You will closely work with the HR Manager; you will ensure the quality of staff administration.

Job description

HR Administration

• Oversee the follow-up and quality assurance of personnel administration processes and human resources data
• Manage employment contracts, amendments, employee absences, medical leave, career interruptions, and other critical administrative events
• Serve as a primary point of contact for employees and HR teams, facilitating effective communication
• Ensure the integrity, compliance, and current status of HR records and data management
• Collaborate with HR Business Partners, Payroll, Finance departments, and various external stakeholders to uphold operational excellence

Health & Safety

• Oversee the administrative and operational monitoring of compulsory health assessments connected to safety-critical roles
• Facilitate the arrangement of medical evaluations with external organizations
• Manage the follow-up of workplace incidents in collaboration with insurances, management, the Safety departments, and prevention experts
• Ensure the integrity and precision of information related to health monitoring and safety-critical roles.
• Track cases and coordinate actions with the various involved parties.
• Engage in meetings with the Health & Safety teams and external prevention partners.
• Keep updated on relevant processes and obligations regarding occupational health and safety.

Document Management

• Be theSPOC for the document management system
• Manage the creation, updating, agreement and dispatching ofpersonnel-related directives, processes and policies
• Make sure that documents are available, consistent, traceable and easily accessible by users
• Coordinate follow-up meetings with parties involved and guarantee the follow-up of actions

Digitalisation & Reporting

• Pinpoint issues, analyse their causes and propose corrective actions
• Participate in thedigitalisation HR procedures
• Propose simplification when needed
• Prepare analyses and reports using Excel & HRIS
• Analyse KPIs to improve and ease the decision-making process

Profile

• You hold aBachelor’s degree, in Human Resources, Law, etc.
• You have least 3 years of experience ideally acquired in personnel administration/support
• You have a genuine interest in data management & reporting
• You have very good analytical skills and you are solution-oriented
• You possess excellent organisational skills and attention to detail
• You are computer literate, have a good knowledge of theMS Office Suite, especially Excel. You can easily learn new systems/programmes
• An experience with HRIS and/or time management tools is an asset
• You have strong communication skills, can adjust to various stakeholders and are genuinely service-minded
• You are fluent in French (C1/C2) and have a good knowledge of Dutch and English (B2 in both languages)

Offer

• Starting date: ASAP!
• A permanent, full-time contract
• A competitive salary with a very complete benefits package, including a monthly net allowance, luncheon vouchers, eco-cheques, health and group insurance, benefits in kind, yearly bonus, full reimbursement of public transport costs, 32 holidays, 2 days of homeworking
• The opportunity to work in a truly international & multicultural environment, in a company which is constantly evolving and within a fascinating sector!