Head of Account Management — Enterprise Growth & Expansion

Rydoo; Antwerpen; Hybride; EUR 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Competitive package

Upskilling through training

Hybrid Work Policy

Team events

Diverse international team

Résumé du poste

Rydoo in Antwerp, Belgium is seeking a Head of Account Management to lead a multinational team and drive expansion across Expense and Accounts Payable. You will own the cross-sell motion, build a disciplined pipeline, and mentor Account Managers to grow ARR with enterprise clients.

You will collaborate with Customer Success, Marketing and Product, manage strategic accounts, and shape go-to-market plans across international markets. Hybrid work in Antwerp.

Qualifications

• 4+ years in SaaS enterprise sales or account management.
• 2+ years managing a sales team of at least 5 people.
• Proven track record of driving expansion revenue, including cross-selling a multi-product portfolio.
• Hands-on experience closing complex enterprise deals.
• Experience managing international markets; Benelux, DACH or UK is a strong plus.
• Fluent in English; German and/or Dutch is a plus.
• Strong knowledge of structured sales processes (MEDDIC or similar) and Salesforce.
• Analytical, hands-on and collaborative, with the ability to translate data into action.
• Excellent executive communication and negotiation skills.
• Comfortable operating and adapting in a fast-changing, high-growth environment.

Responsabilités

• Build, lead, coach and develop a talented international team of Account Managers with clear performance standards.
• Recruit, retain, mentor and grow top talent.
• Train and coach the team on: Sales methodology and execution, Forecasting, Product knowledge across Expense and AP, Competitive positioning, Account planning and territory management.
• Own the upsell and cross-sell targets for the Account Management team and contribute directly to the company's Expansion ARR targets.
• Design and run a systematic expansion motion between Expense and Accounts Payable: target account selection, role plays, messaging and enablement.
• Identify whitespace across the customer base and build account plans that grow adoption, users, entities and regions.
• Partner with Customer Success, Marketing and Product on campaigns, customer-facing content and packaging of the two products.
• Lead the growth strategy for our largest enterprise accounts, including multi-entity and multi-country customers.
• Build executive relationships with key customer stakeholders (CFOs, Finance Directors, Procurement) and sponsor complex expansion deals.
• Own renewal negotiations for expansion-driven accounts, in line with pricing and negotiation frameworks set with the VP Customer Growth.
• Lead the team in building and managing a robust expansion pipeline: identifying, qualifying and advancing opportunities.
• Deliver regular, data-driven forecasts to leadership using Salesforce dashboards and reporting.
• Continuously improve the Account Management process, tooling and handovers with RevOps.
• Work closely with Customer Success to align on account health, risk and expansion signals.
• Partner with Sales, Partnerships, Marketing, Product, Legal, Finance and RevOps on go-to-market alignment.
• Bring customer feedback into product decisions.

Connaissances

SaaS sales

Account management

Leadership

Forecasting

MEDDIC

Sales process

Negotiation

Cross-functional collaboration

Outils

Salesforce

Description du poste

Rydoo in Antwerp, Belgium is seeking a Head of Account Management to lead a multinational team and drive expansion across Expense and Accounts Payable. You will own the cross-sell motion, build a disciplined pipeline, and mentor Account Managers to grow ARR with enterprise clients.

You will collaborate with Customer Success, Marketing and Product, manage strategic accounts, and shape go-to-market plans across international markets. Hybrid work in Antwerp.