Guest Experience Concierge - Front Desk (Full-Time)

Hesperia group; Brussel; Sur place; EUR 25 000 - 32 000; Plein temps

Avantages offerts par ce poste

Welcome at work programme

Meal vouchers

Minor University trainings

Staff events

Employee discounts

Internal vacancies priority

Résumé du poste

NH Collection Brussels Centre is seeking a motivated Receptionist (m/f/d) for a full-time role in Brussels, Belgium. You will be the first friendly face for guests, delivering a warm welcome and outstanding service in a dynamic Front Office team.

Ideal candidates are energetic, guest-focused and culturally aware, with a passion for hospitality and a proactive, solution-minded approach. Multilingual English, with French or Dutch a plus, is valued.

Qualifications

• Energetic, solution-minded and people-oriented.
• Hospitality runs through your veins and you take pride in guest service.
• Love for different cultures and adaptability in a diverse environment.
• Creative, proactive, hands-on and results driven.

Responsabilités

• You give the guest a stunning first impression.
• You welcome the guests with your magnetic personality and provide a memorable experience.
• Identify potential up selling opportunities.
• Collaborate with colleagues across departments and act as a catalyst for guest satisfaction.
• Report directly to the Front Office Manager.

Connaissances

Energetic

Solution mindset

Hospitality focus

Cultural awareness

Description du poste

NH Collection Brussels Centre is seeking a motivated Receptionist (m/f/d) for a full-time role in Brussels, Belgium. You will be the first friendly face for guests, delivering a warm welcome and outstanding service in a dynamic Front Office team.

Ideal candidates are energetic, guest-focused and culturally aware, with a passion for hospitality and a proactive, solution-minded approach. Multilingual English, with French or Dutch a plus, is valued.