24/7 Front Desk Receptionist – Guest Experience

Hesperia group; Brussel Hoofdstad; Hybride; EUR 23 000 - 29 000; Plein temps

Résumé du poste

NH Brussels Airport invites applications for a Day & Night Receptionist (m/f/d) in a Full-time role. Based at Brussels Airport, you greet guests, check-in/out, and ensure seamless front desk operations with a friendly, solution-driven approach.

You will host with a hospitable attitude, identify upsell opportunities, and collaborate with colleagues across departments. Dutch language proficiency is required to create memorable guest experiences.

Qualifications

• Energetic and solution‑oriented, enjoy working with people.
• Hospitality mindset and appreciation for different cultures.
• Creative, proactive, hands-on and results-driven.
• High level Dutch language proficiency.

Responsabilités

• Create a striking first impression for guests.
• Welcome guests with a magnetic personality and memorable experience.
• Identify upsell opportunities.
• Communicate with guests and colleagues across departments.
• Report to the Desk Manager or Front Office team.

Connaissances

Customer service

Dutch language

Hospitality

Communication skills

Team collaboration

Description du poste

NH Brussels Airport invites applications for a Day & Night Receptionist (m/f/d) in a Full-time role. Based at Brussels Airport, you greet guests, check-in/out, and ensure seamless front desk operations with a friendly, solution-driven approach.

You will host with a hospitable attitude, identify upsell opportunities, and collaborate with colleagues across departments. Dutch language proficiency is required to create memorable guest experiences.