Global Customer Service & Order Management Specialist (FR/EN)

Michael Page (Belgium); Mont-Saint-Guibert; On-site; EUR 42,000 - 56,000; Full time

Job summary

Michael Page Belgium is representing a dynamic, internationally focused organisation seeking a Customer Service & Order Administration Specialist FR/EN. The role covers end-to-end order processing, ERP-based documentation, and cross-functional collaboration to ensure on-time delivery.

The successful candidate will handle inquiries, optimize processes, and prepare reports. A Bachelor's degree, SAP SD experience, and strong Excel skills are required.

Qualifications

• Bachelor's degree or equivalent requirement.
• Initial experience in Customer Service, Order Management, or Sales Admin.
• Fluent in English; good knowledge of French; other languages a plus.

Responsibilities

• Manage order-to-cash for domestic and international customers.
• Process, release and monitor orders via multiple channels including EDI.
• Provide customers with status, pricing, availability and shipment updates.

Skills

English (fluent)

French (good)

Stakeholder management

Communication

Education

Bachelor's degree or equivalent

Tools

SAP SD

Excel

Outlook

Teams

PowerPoint

Job description

Michael Page Belgium is representing a dynamic, internationally focused organisation seeking a Customer Service & Order Administration Specialist FR/EN. The role covers end-to-end order processing, ERP-based documentation, and cross-functional collaboration to ensure on-time delivery.

The successful candidate will handle inquiries, optimize processes, and prepare reports. A Bachelor's degree, SAP SD experience, and strong Excel skills are required.