German-Speaking Banking Brand Ambassador – Brussels

Odity; Brussel Hoofdstad; Sur place; EUR 26 000 - 27 000; Plein temps

Avantages offerts par ce poste

6-month contract

Potential permanent contract

13th-month salary

Eco-vouchers

Public transport coverage

Full-time 40h/week

FSMA certification covered

Brussels-based role

Résumé du poste

Odity in Brussels is seeking a Brand Ambassador for our banking division to serve German-speaking customers. You will be the main contact via phone, email, or chat and ensure a high-quality customer experience.

Requirements include fluent German, good level of French or English for internal communication, and a High School Diploma. The role offers a 40-hour work week, a fixed 9:00–18:00 schedule, and a 6-month contract with a path to permanence.

Qualifications

• Fluency in German required for customer interactions.
• French or English for internal communication.
• High School Diploma or equivalent.
• Strong communication and customer service mindset.

Responsabilités

• Be the main contact for German-speaking banking customers by phone, email, or chat.
• Provide high-quality support and resolve inquiries.
• Ensure a smooth and positive customer experience.
• Stay updated on banking regulations and compliance.
• Collaborate with team members to share best practices.

Connaissances

German proficiency

French or English

Excellent communication

Customer-oriented

Formation

High School Diploma

Description du poste

Odity in Brussels is seeking a Brand Ambassador for our banking division to serve German-speaking customers. You will be the main contact via phone, email, or chat and ensure a high-quality customer experience.

Requirements include fluent German, good level of French or English for internal communication, and a High School Diploma. The role offers a 40-hour work week, a fixed 9:00–18:00 schedule, and a 6-month contract with a path to permanence.