Front Office Trainee — Global Hospitality Experience

Hospitaliti; Brussel; On-site; EUR 6,700 - 10,000; Full time

Benefits offered by this job

Housing assistance

Transportation reimbursement

Complimentary lunch

Room discounts via Pandox hotels

Job summary

Hotel Indigo Brussels City is offering an internship as a Front Office Trainee. You will welcome guests on arrival, handle check-in/check-out, and respond to calls and guest requests with a focus on exceptional service in a multilingual environment.

You will learn hotel management basics, interact with various departments, and gain insights into Brussels as a top destination. Housing and transport reimbursements are available for students, with a complimentary lunch on duty.

Qualifications

• Student in hospitality or related field; practical interest in guest service.
• Fluent in English and French; Dutch an advantage.
• Internship starts end of 2026 or beginning 2027; duration around six months.

Responsibilities

• Greet guests warmly and manage the check-in/check-out process.
• Answer phone calls and guest requests efficiently and courteously.
• Provide local information and recommendations to guests about Brussels.
• Coordinate with hotel departments to ensure personalized guest experiences.
• Support reservations and accommodate guests' special requests within service standards.

Skills

English

French

Dutch

Education

Hospitality student

Job description

Hotel Indigo Brussels City is offering an internship as a Front Office Trainee. You will welcome guests on arrival, handle check-in/check-out, and respond to calls and guest requests with a focus on exceptional service in a multilingual environment.

You will learn hotel management basics, interact with various departments, and gain insights into Brussels as a top destination. Housing and transport reimbursements are available for students, with a complimentary lunch on duty.