Flexible Schedule Concierge & Front Desk Guest Expert

Kimpton Hotels & Restaurants; Spa; Sur place; EUR 11 000 - 14 000; Plein temps

Résumé du poste

Kimpton Hotels & Restaurants in Spa, Belgium, seeks a Rooms Front of House Employee to deliver exceptional guest service across Guest Services, Front Desk, PBX, Concierge, Guest Relations and Bell/Door. The role includes check-in/out, handling inquiries, and arranging guest reservations, acting as brand ambassador.

Applicants with hospitality training and experience in luxury settings are preferred; MS Office and hotel systems such as Opera, Alice and HOTSOS are a plus.

Qualifications

• High school diploma or GED required.
• Hospitality degree preferred.
• Experience in luxury front-of-house is a plus.

Responsabilités

• Deliver exceptional guest service across Front of House functions.
• Handle check-in/check-out and PBX/telephone communications.
• Coordinate guest amenities and reservations with accuracy.
• Develop relationships with local service providers for guest experiences.
• Attend hotel and department meetings.

Connaissances

MS Office

Guest relations

Formation

High school diploma or GED

Hospitality degree preferred

Outils

Opera

Alice

HOTSOS

Description du poste

Kimpton Hotels & Restaurants in Spa, Belgium, seeks a Rooms Front of House Employee to deliver exceptional guest service across Guest Services, Front Desk, PBX, Concierge, Guest Relations and Bell/Door. The role includes check-in/out, handling inquiries, and arranging guest reservations, acting as brand ambassador.

Applicants with hospitality training and experience in luxury settings are preferred; MS Office and hotel systems such as Opera, Alice and HOTSOS are a plus.