Guest Experience Champion — Day & Night Front Desk

Radisson Hotel Group; Machelen; Sur place; EUR 22 000 - 29 000; Plein temps

Avantages offerts par ce poste

Hotel discounts

Friends & family discount

Food & beverage discounts

Insurance & meals

Résumé du poste

Radisson Hotel Group is seeking a Day & Night Receptionist to join our vibrant team in Belgium. You’ll contribute to creating memorable experiences by delivering exceptional service, managing guest needs, and ensuring a seamless front desk operation through day and night shifts.

Join a team that values flexibility, customer focus, and a positive Yes I Can spirit, with opportunities to grow within a global hospitality group and enjoy our worldwide hospitality benefits.

Qualifications

• Flexibility and a positive, Yes I Can attitude.
• An eye for detail.
• Is a creative problem-solver.
• Passionate about creating extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Strong verbal communication skills.
• Likes having fun at work.
• Experience in a similar position is beneficial but not essential.

Responsabilités

• You will be our guests’ superhero ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level.
• You will exude patience, empathy and have the personality to host the show.
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.

Connaissances

Flexibility

Attention to detail

Creative problem-solving

Service excellence

Team player

Verbal communication

Fun at work

Hospitality experience

Description du poste

Radisson Hotel Group is seeking a Day & Night Receptionist to join our vibrant team in Belgium. You’ll contribute to creating memorable experiences by delivering exceptional service, managing guest needs, and ensuring a seamless front desk operation through day and night shifts.

Join a team that values flexibility, customer focus, and a positive Yes I Can spirit, with opportunities to grow within a global hospitality group and enjoy our worldwide hospitality benefits.