Field Service Engineer – Flexo & Imaging Solutions

Esko; Brussel; Sur place; EUR 52 000 - 76 000; Plein temps

Résumé du poste

Esko in Belgium is seeking a seasoned Field Service Engineer to install, maintain, and troubleshoot CDI/XPS hardware and Flexo software solutions across Belgium and the Netherlands, with occasional travel to nearby regions. You will train customers on operating Esko hardware and front-end software and ensure optimal print quality and efficiency in live production environments.

The ideal candidate demonstrates a proven track record in field service, electrical/electronic engineering

Qualifications

• Experienced field service engineer
• Electrical/electronic engineering qualification or a college diploma
• Proficient experience in troubleshooting electrical/mechanical problems and responding to customers support requests
• Experience working with laser imaging (CTP devices) and/or experience working with printing press’s
• Experience working with Bank light or LED exposure devices
• Experience working with automatic/automated machinery
• Experience working with laser’s, optics and alignment of optical sytems
• Previous experience delivering instructor led training
• Experience in troubleshooting flexographic plate and print quality issues
• Good knowledge of the flexographic process including Pre-press, screening, plate making and printing process
• Proficient knowledge of software applications, operating systems/PC’s/networks
• Proficient level of computer skills including MS word, PowerPoint, Excel and Outlook
• Fluent in Dutch/English language

Responsabilités

• Provide on site & remote technical support for our customers located in Belgium and Netherlands with occasional travel to France UK and Nordic region to cover busy periods/holidays
• Be responsible for installation, maintenance and troubleshooting of CDI/XPS Hardware
• Instruct the customer about the day-to-day use and maintenance of their Esko hardware and front end/user interface software
• Be responsible for Installation & configuration of Flexo software solutions
• Instruct the customer how to leverage Esko’s Flexo software solutions to optimize efficiency & print quality
• Demonstrate successful deployment of Esko solutions in a live production environment to ensure the system is accepted by the customer
• Work in close collaboration with the Regional Service Director, Regional Support team, Global support team and our customer’s to quickly resolve any issues on site
• Submit detailed service reports and facilitate spare part requests/returns

Connaissances

Field service engineering

Electrical/electronic

Troubleshooting

Networking/PCs

Documentation skills

Formation

Electrical/electronic engineering qualification or college diploma

Fluent in Dutch/English

Outils

Laser imaging (CTP devices)

LED/Banks exposure devices

Automated machinery

Optics alignment

Description du poste

Esko in Belgium is seeking a seasoned Field Service Engineer to install, maintain, and troubleshoot CDI/XPS hardware and Flexo software solutions across Belgium and the Netherlands, with occasional travel to nearby regions. You will train customers on operating Esko hardware and front-end software and ensure optimal print quality and efficiency in live production environments.

The ideal candidate demonstrates a proven track record in field service, electrical/electronic engineering