Facilities Manager - Soft Services M/V/X

Actiris; Belgique; Remote; EUR 70,000 - 95,000; Full time

Job summary

Actiris, a leading Belgian facilities management organisation, is seeking a Senior Facilities Manager to lead regional operations across multiple sites and to supervise facilities staff in a fast-paced international environment.

You will drive service delivery excellence, manage budgets, oversee maintenance, ensure compliance with safety and regulatory requirements, and develop FM policies while coordinating capital projects and engaging key stakeholders.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Proven experience in Facilities Management, Property Management, Workplace Services, or related field.
• People management experience with coaching and performance development.
• Strong understanding of building operations, maintenance, compliance, and workplace services.
• Experience managing operating budgets, financial analysis, and capital projects.
• Excellent organisational and problem-solving abilities.
• Strong stakeholder engagement and client relationship management skills.
• Ability to manage multiple priorities within a fast-moving environment.
• Fluent in English, French, and Dutch, both written and spoken.
• Comfortable working on-site on a full-time basis.

Responsibilities

• Lead and manage regional facilities operations across multiple sites.
• Supervise facilities personnel, including recruitment, onboarding, performance management, and development.
• Establish team priorities, allocate resources, and coordinate daily operational activities.
• Drive service delivery excellence through vendor and contractor management.
• Build and maintain strong relationships with key internal and external stakeholders.
• Monitor facility performance and ensure service level agreements are achieved.
• Oversee maintenance programmes, inspections, audits, and emergency preparedness plans.
• Ensure compliance with health, safety, environmental, and regulatory requirements.
• Develop and implement facilities management policies and operational procedures.
• Prepare business cases and presentations for capital investments and improvement initiatives.
• Manage operating budgets, financial reporting, forecasting, and cost control activities.
• Identify operational risks and implement corrective actions proactively.
• Support long-term facilities strategy and asset optimisation initiatives.
• Promote a culture of continuous improvement, teamwork, and operational excellence.

Skills

People management

Budgeting & financial analysis

Vendor management

Stakeholder management

Facilities operations

MS Office

Multi-tasking

Education

Bachelor's degree or equivalent

Tools

MS Outlook

Excel

Word

Job description

Our client is a leading international organisation operating within a fast-paced global environment. The company is recognised for its commitment to operational excellence, continuous improvement, employee development, sustainability, and high standards in workplace experience and facilities management.

• Lead and manage regional facilities operations across multiple sites
• Supervise facilities personnel, including recruitment, onboarding, performance management, and development
• Establish team priorities, allocate resources, and coordinate daily operational activities
• Drive service delivery excellence through vendor and contractor management
• Build and maintain strong relationships with key internal and external stakeholders
• Monitor facility performance and ensure service level agreements are achieved
• Oversee maintenance programmes, inspections, audits, and emergency preparedness plans
• Ensure compliance with applicable health, safety, environmental, and regulatory requirements
• Develop and implement facilities management policies and operational procedures
• Prepare business cases and presentations for capital investments and improvement initiatives
• Manage operating budgets, financial reporting, forecasting, and cost control activities
• Identify operational risks and implement corrective actions proactively
• Support long-term facilities strategy and asset optimisation initiatives
• Promote a culture of continuous improvement, teamwork, and operational excellence

Profil

• Bachelor's degree or equivalent professional experience
• Previous experience in Facilities Management, Property Management, Workplace Services, or a related field
• Proven people management experience, including coaching and performance development
• Strong understanding of building operations, maintenance, compliance, and workplace services
• Experience managing operating budgets, financial analysis, and capital projects
• Excellent organisational and problem-solving abilities
• Strong stakeholder engagement and client relationship management skills
• Ability to manage multiple priorities within a fast-moving environment
• Proficient in Microsoft Office applications, including Excel, Word, and Outlook
• Analytical mindset with strong numerical and financial reasoning skills
• Fluent in English, French, and Dutch, both written and spoken
• Comfortable working on-site on a full-time basis