F&B Supervisor: Lead Service Excellence & Events

Minor Hotels; Oost-Vlaanderen; Remote; EUR 42,000 - 52,000; Full time

Benefits offered by this job

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Meal vouchers

Employee Rate €36+

Friends & Family Rate 25%+

Training programs

Career opportunities

Staff Party & events

Employee Benefits Portal

Refer-A-Friend Bonus

Job summary

NH Collection Gent, part of Minor Hotels, is seeking an experienced F&B Supervisor to oversee restaurant, bar, breakfast, meetings, events and banqueting. You will lead by example to deliver outstanding service in line with Minor Hotels’ standards.

Working closely with the F&B Manager, you will supervise daily operations, coach the team, ensure health and safety, coordinate with kitchen and front office, and drive guest satisfaction.

Qualifications

• Previous supervisory experience in F&B within hotel, restaurant or banqueting.
• Strong leadership and team management skills.
• Excellent guest service and communication abilities.
• Knowledge of restaurant, bar, breakfast and banqueting operations.
• Hands-on attitude with focus on detail and responsibility.
• Willingness to work weekends/public holidays when required.

Responsibilities

• Supervising daily operations of restaurant, bar, breakfast, meetings, events and banqueting.
• Lead, coach and motivate the F&B team to deliver outstanding guest experiences.
• Ensure Minor Hotels service standards are consistently met.
• Monitor guest satisfaction and handle feedback professionally.
• Coordinate with Kitchen, Front Office and Events teams for a seamless guest journey.
• Support stock control, scheduling, training and development.
• Ensure health, safety and hygiene standards are met.
• Assist the F&B Manager in achieving objectives and cover in their absence.

Skills

Leadership

Team management

Guest service

Communication

Operations knowledge

Banqueting operations

Organization

Proactive mindset

Attention to detail

Flexibility

Job description

NH Collection Gent, part of Minor Hotels, is seeking an experienced F&B Supervisor to oversee restaurant, bar, breakfast, meetings, events and banqueting. You will lead by example to deliver outstanding service in line with Minor Hotels’ standards.

Working closely with the F&B Manager, you will supervise daily operations, coach the team, ensure health and safety, coordinate with kitchen and front office, and drive guest satisfaction.