EV Operations Lead: Belgium & Luxembourg

BYD Europe; Brussel; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Department & company-wide teambuilding

Opportunity to lead European zero-emms

Job summary

BYD Europe is seeking an Operations Manager to lead our Belgium and Luxembourg automotive operations. You will optimize vehicle inventory, manage logistics, and drive customer satisfaction while collaborating closely with sales and marketing teams.

Lead the local operations team, oversee supply chain management, and ensure BYD standards across partners and processes. This role offers a path to shape zero-emission mobility in the region.

Qualifications

• Fluent English, Dutch or French as mother tongue.
• Bachelor and above in Business management, supply chain.
• At least 8+ years’ experience, preferably in the automotive sector.
• Professional PC user skills (MS Excel, Word, PPT). Excellent communication and organization skills.
• Management of supply chain and warehouse storage.

Responsibilities

• Keep vehicle inventory and quality at a reasonable range to fulfill orders for Belgium and Luxembourg.
• Maintain logistics damage control to lower loss and handle claims, with third-party support if needed.
• Provide spare parts or tools support for VPC, PDl, logistics damage or product defect repair, and technical upgrades of vehicles.
• Identify potential risks, take preventive measures to avoid accidents, extra costs, or delays.
• Collaborate with sales and marketing to promote BYD products and services in Belgium and Luxembourg.
• Manage relationships with partners and logistics vendors to ensure BYD standards and high-quality service for customers.
• Resolve customer complaints promptly to improve satisfaction and exceed expectations.
• Promote BYD's vehicle quality control processes and supervise related documentation.
• Develop operational budgets and analyze KPIs to drive profitability.
• Recruit and manage the local operations team, set performance goals, and conduct appraisals.
• Continuously innovate and drive the operational strategy and development direction for the automotive business.
• Perform other duties as assigned by the line manager.

Skills

Fluent English

Dutch or French

Excellent communication

Organization skills

Leadership / team management

Education

Bachelor or above in Business management, supply chain

Tools

MS Excel

MS Word

MS PowerPoint

Job description

BYD Europe is seeking an Operations Manager to lead our Belgium and Luxembourg automotive operations. You will optimize vehicle inventory, manage logistics, and drive customer satisfaction while collaborating closely with sales and marketing teams.

Lead the local operations team, oversee supply chain management, and ensure BYD standards across partners and processes. This role offers a path to shape zero-emission mobility in the region.