Enterprise Growth & Adoption Manager — UK/Europe

Conveo; Antwerpen; Hybride; EUR 70 000 - 99 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Direct access to founders

Equity / stock options

Global client exposure

Office in London and Antwerp

Résumé du poste

Conveo is seeking an Enterprise Customer Success Manager to own the full lifecycle from onboarding to expansion for world-class brands. You will drive adoption, build deep relationships with senior stakeholders, and partner with sales to uncover expansion opportunities.

You will travel to client sites as needed, turning them into Conveo power users and champions while contributing to a thriving Customer Growth practice.

Qualifications

• 1–5 years of experience in consulting, SaaS customer success, account management, or a similar client-facing role.
• Outgoing and energetic — you thrive in front of clients and build trust quickly.
• You think in business outcomes, not feature checklists.
• Intense — fire in the eyes. You care deeply about making clients successful.
• Research experience is a plus, but not a requirement.
• Willingness to travel to clients — this is a relationship-first role.

Responsabilités

• Own a portfolio of enterprise accounts from onboarding through expansion.
• Run world-class onboarding — use case mapping, stakeholder training, and first-project coaching.
• Drive adoption across the client organization — activate individual users and create internal champions.
• Build deep relationships with senior stakeholders at the VP/SVP level.
• Travel to clients regularly — in-person is how real trust gets built.
• Generate advocacy — testimonials, references, and introductions to peers at other companies.
• Partner with sales to identify and drive expansion opportunities within your accounts.

Connaissances

Account management

SaaS

Client-facing

Travel willingness

Business outcomes focus

Description du poste

Conveo is seeking an Enterprise Customer Success Manager to own the full lifecycle from onboarding to expansion for world-class brands. You will drive adoption, build deep relationships with senior stakeholders, and partner with sales to uncover expansion opportunities.

You will travel to client sites as needed, turning them into Conveo power users and champions while contributing to a thriving Customer Growth practice.