End-to-End Spare Parts Specialist – Automotive & E‑Mobility

BYD Europe; Brussel; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Meal & Eco-vouchers

Group and hospitalization insurance

Job summary

BYD Europe BeLux is seeking a Spare Parts Specialist to own the end-to-end order-to-invoice cycle for the Brussels BeLux region. You will serve as the main contact for dealers on part orders, claims, and product matching, collaborating with Customer Care, Parts, Logistics and Planning across Europe and China.

The role requires 5+ years in parts or related operations, a bachelor's degree, and fluency in Dutch, French and English.

Qualifications

• 5+ years of experience in parts, accessories, product management or a similar operational role.
• Experience within an importer, OEM, automotive or e-mobility environment is highly valued.
• Bachelor’s degree in Engineering, Technical Studies, Business or a related field.
• Strong organizational and communication skills, with the ability to work across different cultures and markets.
• A proactive mindset with a passion for learning, problem solving and continuous improvement.
• Fluency in Dutch, French and English, both written and spoken.
• Advanced Microsoft Office skills, particularly Excel and PowerPoint.
• Valid driver’s license.

Responsibilities

• Take full ownership of the order-to-invoice process across the dealer network.
• Be the dealers’ first call for order placement, order management and claim resolution.
• Match partners to the right products and solutions, quickly and accurately.
• Work shoulder-to-shoulder with Customer Care, Parts, Logistics and Planning across Europe and China.
• Turn customer satisfaction into a habit through proactive support and sharp problem solving.
• Provide management with the reporting and insights they need to make the right calls.
• Push continuous improvement forward and join ad hoc projects when it counts.

Skills

Parts management

Order processing

Cross-functional collaboration

Problem solving

Fluency in EN/FR/NL

Education

Bachelor’s degree in Engineering/Technical Studies/Business

Tools

Microsoft Office (Excel/PowerPoint)

Job description

BYD Europe BeLux is seeking a Spare Parts Specialist to own the end-to-end order-to-invoice cycle for the Brussels BeLux region. You will serve as the main contact for dealers on part orders, claims, and product matching, collaborating with Customer Care, Parts, Logistics and Planning across Europe and China.

The role requires 5+ years in parts or related operations, a bachelor's degree, and fluency in Dutch, French and English.