EMEA Service Sales L&D Lead

Daikin Group; Brussel Hoofdstad; Hybride; EUR 65 000 - 90 000; Plein temps

Résumé du poste

Daikin Europe NV (DENV) is seeking an Learning & Development Project Lead to design, develop and coordinate learning initiatives that strengthen service sales capabilities across Daikin EMEA. You will translate 2030 strategic targets into practical learning journeys, engaging content and scalable formats with affiliates and training colleagues.

Your focus includes service sales and managers, then expanding to non-service employees to raise the role of service in Daikin's growth.

Qualifications

• Master's degree or equivalent in L&D or related field.
• Experience in Learning & Development, training design, capability development or commercial/service enablement.
• Experience in a service/technical/B2B or international environment is a strong asset.
• Understand adult learning principles, blended learning formats and practical learning journey design.
• Interested in service business models, customer value, sales enablement and business transformation.
• Translate complex business or technical content into clear, engaging learning material.
• Strong facilitator and communicator with stakeholder coordination skills.
• Based in Brussels with regular travel to Ostend.

Responsabilités

• Identify learning needs related to service sales, service management and service business development.
• Design learning journeys that support the service capabilities needed to achieve 2030 targets.
• Translate technical, commercial and strategic service knowledge into clear, practical learning content & toolkits with SMEs.
• Coordinate and facilitate trainings, workshops and knowledge-sharing sessions for key target groups.
• Support blended learning formats, including classroom, virtual, e-learning, peer learning and train-the-trainer.
• Contribute to the Service L&D Academy governance, content standards, learning pathways and impact measurement.
• Work with affiliates to support local adoption across countries and maturity levels.
• Use the Learning Management System to organise, monitor and improve learning activities.

Connaissances

Master's degree

Learning & Development

Training design

Capability development

Commercial/service enablement

Adult learning principles

Facilitation

Project management

Stakeholder coordination

Fluent in English

Formation

Master's degree or equivalent in L&D or related field

Description du poste

Daikin Europe NV (DENV) is seeking an Learning & Development Project Lead to design, develop and coordinate learning initiatives that strengthen service sales capabilities across Daikin EMEA. You will translate 2030 strategic targets into practical learning journeys, engaging content and scalable formats with affiliates and training colleagues.

Your focus includes service sales and managers, then expanding to non-service employees to raise the role of service in Daikin's growth.