EMEA Technical Service & Training Engineer

Daikin Europe

West-Vlaanderen

Sur place

EUR 55 000 - 75 000

Plein temps

Il y a 42 heures

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Résumé du poste

Daikin Europe in Ostend, Belgium, seeks a technical service professional who links R&D with the EMEA service network. You will create clear service manuals and deliver trainings, ensuring knowledge transfer across countries.

You act as a 3rd line helpdesk, assist with advanced troubleshooting on site or remotely, and collaborate with factory quality teams to address complaints. Willingness to travel up to 15% within Europe is required.

Qualifications

Master of Science in Engineering; electro-mechanics preferred.
Fluent in English; additional European languages a plus.
Willing to travel up to 15% within Europe.

Responsabilités

Developing clear service manuals and delivering technical service trainings.
Acting as a 3rd line helpdesk, supporting EMEA colleagues with advanced troubleshooting, on site or remotely via phone, e‑mail, chat, or online meetings.
Collaborating closely with the quality departments of our factories to anticipate and address market complaints and claims.
Identifying opportunities for innovation and process improvement, and contributing to projects that enhance our organisation.
Taking part in the European scope of the role, including regular short business trips abroad.