Strategic L&D Lead: Service Sales & Growth

Daikin Europe; Brussel; Sur place; EUR 70 000 - 110 000; Plein temps

Résumé du poste

As Learning & Development Project Lead, you will design, develop and coordinate learning initiatives that strengthen service sales capabilities across Daikin EMEA. You will translate 2030 strategic targets into practical learning journeys, engaging content and scalable formats.

Your initial focus will be on service sales and service managers, helping them build knowledge of value selling, customer engagement and service business development. You will travel within EMEA and be based in Brussels.

Qualifications

• Master’s degree or equivalent in Learning & Development, Education, Business, Human Resources, Organisational Development or a related field.
• Experience in Learning & Development, training design, capability development or commercial/service enablement.
• Experience in a service, technical, B2B or international environment is an asset.
• Fluent in English; other European languages are a plus.
• Based in Brussels with regular travel to Ostend office and broader EMEA travel.

Responsabilités

• Identify learning needs related to service sales, service management and service business development.
• Translate knowledge into practical learning content & toolkits with SMEs.
• Coordinate trainings, workshops and knowledge-sharing sessions for key target groups.
• Support blended learning formats including classroom, virtual, e-learning and on-the-job application.
• Contribute to governance, content standards, learning pathways and impact measurement.
• Work with affiliates to support local adoption across countries and maturity levels.
• Use the Learning Management System to organise, monitor and improve learning activities.

Connaissances

Facilitation

Communication

Project management

English fluency

Stakeholder management

L&D design

Formation

Master’s degree or equivalent in L&D / Education / Business / HR

Outils

LMS

Description du poste

As Learning & Development Project Lead, you will design, develop and coordinate learning initiatives that strengthen service sales capabilities across Daikin EMEA. You will translate 2030 strategic targets into practical learning journeys, engaging content and scalable formats.

Your initial focus will be on service sales and service managers, helping them build knowledge of value selling, customer engagement and service business development. You will travel within EMEA and be based in Brussels.