EMEA HVAC-R Technical Service Engineer - Remote/On-site

Daikin; Belgique; Remote; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Open-ended contract

Competitive salary and benefits

Job summary

Daikin Europe NV (DENV) is a leading HVAC‑R company seeking a highly skilled engineer to bridge R&D with our EMEA service network. You will develop service manuals and deliver technical trainings to enhance knowledge transfer across countries.

You will act as a 3rd line helpdesk, assist with advanced troubleshooting on site or remotely, and collaborate with factory quality teams to address issues. Travel up to 15% across Europe is required.

Qualifications

• Master of Science in Engineering is required, preferably with a focus on electro‑mechanics.
• Knowledge of HVAC‑R is a strong advantage.
• Open to school-leavers.

Responsibilities

• Developing clear and comprehensive service manuals and delivering technical service trainings.
• Acting as a 3rd line helpdesk, supporting EMEA colleagues with advanced troubleshooting, on site or remotely via phone, e‑mail, chat, or online meetings.
• Collaborating with quality departments of factories to address market complaints and claims.
• Identifying opportunities for innovation and process improvement, contributing to projects for the organisation.
• Taking part in European scope with regular short business trips abroad.

Skills

Customer orientation

Analytical

Continuous improvement

Travel willingness

Education

Master of Science in Engineering

Job description

Daikin Europe NV (DENV) is a leading HVAC‑R company seeking a highly skilled engineer to bridge R&D with our EMEA service network. You will develop service manuals and deliver technical trainings to enhance knowledge transfer across countries.

You will act as a 3rd line helpdesk, assist with advanced troubleshooting on site or remotely, and collaborate with factory quality teams to address issues. Travel up to 15% across Europe is required.