Dutch-Speaking Electronics Tech Support in Athens

Mercier Consultancy Group; Belgique; On-site; EUR 22,000 - 36,000; Full time

Benefits offered by this job

13th/14th salary

Performance bonus

Relocation package

Training program

Private health insurance

Job summary

Mercier Consultancy Group in Greece is seeking Dutch-speaking Customer Experts for an electronics leader. You will handle premium consumer electronics support, combining technical knowledge with excellent service.

On-site in Athens, relocation is provided for international hires; fluent Dutch is mandatory; prior customer service or tech support experience is a plus; training provided.

Qualifications

• Fluent Dutch is mandatory (spoken and written).
• Previous experience in customer service or technical support is a plus.
• Willingness to relocate to Athens, Greece.
• Ability to thrive in a multicultural, on-site work environment in Greece.

Responsibilities

• Provide high-level technical support for premium consumer electronics via phone, email, and chat.
• Troubleshoot software/hardware issues and ensure high customer satisfaction.
• Educate customers on features and benefits of latest electronics technologies.
• Maintain detailed customer records and feedback on product trends and queries.
• Collaborate with international teams to resolve complex issues while upholding SLAs.

Skills

Dutch language

Customer service

Technical support

Communication skills

Job description

Mercier Consultancy Group in Greece is seeking Dutch-speaking Customer Experts for an electronics leader. You will handle premium consumer electronics support, combining technical knowledge with excellent service.

On-site in Athens, relocation is provided for international hires; fluent Dutch is mandatory; prior customer service or tech support experience is a plus; training provided.