Dutch Remote Customer Support Specialist (Relocation)

Savior Artigos Texteis Lda; Oost-Vlaanderen; Remote; EUR 13,000 - 16,000; Full time

Benefits offered by this job

Relocation support

Paid training

Cross-skilling program

Clear progression paths

Job summary

Savior Artigos Texteis Lda is seeking native-level Dutch speakers to join its customer support team working remotely from Greece. No customer service experience is required as full training and relocation assistance are provided.

You will handle inquiries via phone, chat, and email and progress into specialist or QA roles. Ideal candidates are Dutch C1 with English B2 for training, strong problem-solving skills, and a willingness to grow within the customer support function.

Qualifications

• Native-level Dutch language required (C1).
• English at B2 level for training.
• Good problem-solving skills and a creative approach.
• Experience in sales or a customer-facing role is a plus, but not required.

Responsibilities

• Be the first point of contact for customers and partners via phone, chat, and email.
• Handle after-sales topics: order status, product details, invoicing, and complaints.
• Work with internal and external tools to find fast, accurate solutions.
• Take on escalated cases and turn them into satisfied customers.
• Grow into roles such as mentor, trainer, or Quality Assurance specialist.

Skills

Dutch (C1)

English (B2)

Problem solving

Customer-facing experience (bonus)

Job description

Savior Artigos Texteis Lda is seeking native-level Dutch speakers to join its customer support team working remotely from Greece. No customer service experience is required as full training and relocation assistance are provided.

You will handle inquiries via phone, chat, and email and progress into specialist or QA roles. Ideal candidates are Dutch C1 with English B2 for training, strong problem-solving skills, and a willingness to grow within the customer support function.