Digital Adoption Manager - Field Enablement (Brussels)

EOLIS; Brussel Hoofdstad; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Assignments aligned with your seniorit

Long-term partnership

Guidance before, during and after each

Job summary

EOLIS is seeking a Digital Adoption Manager to join a large organisation in the Brussels region. You will be part of an operational excellence team supporting a network of dealers with digital tools and processes to ensure new tools are understood, implemented and used in the field.

Responsibilities include building adoption plans, training, translating central information into field materials, leading adoption forums, and tracking KPIs to drive continuous improvement.

Qualifications

• Experience in change management, digital adoption, or network enablement.
• Familiarity with structured change methodologies (e.g., ADKAR) is a plus.
• Ability to translate complex product/project information into actionable material for field teams.

Responsibilities

• Prepare adoption plans for each digital initiative before go-live, covering audiences, communication, enablement, KPIs and follow-up.
• Engage with product, process and project teams to anticipate changes and communicate them effectively.
• Organise train-the-trainer sessions so dealers’ account managers master new tools before deployment.
• Translate central project information into field-ready materials (presentations, FAQs, guides, talking points).
• Lead a recurring adoption forum with dealer representatives and power users to share best practices.

Skills

Change management

Digital adoption

Digital transformation

ADKAR

Stakeholder management

Training facilitation

Job description

EOLIS is seeking a Digital Adoption Manager to join a large organisation in the Brussels region. You will be part of an operational excellence team supporting a network of dealers with digital tools and processes to ensure new tools are understood, implemented and used in the field.

Responsibilities include building adoption plans, training, translating central information into field materials, leading adoption forums, and tracking KPIs to drive continuous improvement.