Desktop Support Technician (SCCM, Active Directory and Group Policy) for NATO with security clearance

WLG; Henegouwen; Sur place; EUR 36 000 - 52 000; Plein temps

Résumé du poste

NATO in Mons, Belgium seeks a hands-on User Support Technician to cover a short-term, on-site absence. You will install, maintain and operate the full range of computing, printing and network devices used in office automation, configure software, and manage access for desktop and mobile users.

The role requires SCCM experience, AD/GP proficiency, and several years in CIS IT administration. You must be a NATO citizen with Belgian work rights and hold relevant certifications, with 425 total hours

Qualifications

• CompTIA A+ or MCITP certification.
• Hands-on experience with SCCM.
• Experience with Active Directory objects, user accounts and permissions.
• Three years in CIS environment and IT administration role.
• Knowledge of PC deployment and current OS.

Responsabilités

• Install, maintain and operate computing, printing and network devices in office automation services.
• Install and configure software on workstations and LAN clients.
• Configure local server software and peripheral devices.
• Manage user access on static and mobile devices.
• Work with Active Directory and Group Policy, handle ITSM tickets and deployments.
• Prepare software packages for automatic deployment and contribute to IT security compliance.
• Support incident, change, and asset management processes.

Connaissances

IT support

Active Directory management

Group Policy

Windows desktop support

Formation

CompTIA A+ or Microsoft Certified IT Professional

Outils

Microsoft System Center Configuration Manager

Description du poste

A NATO site in Mons needs a user support technician to cover a short-term absence. It is the hands-on end of IT: the computing, printing and network devices people actually use, kept installed, configured and working.

What You Would Be Doing

• Installing, maintaining and operating the full range of computing, printing and network devices behind office automation services.
• Installing and configuring COTS software on networked and standalone workstations, and network client software on LAN workstations.
• Configuring local server software and special peripheral devices.
• Creating, maintaining and troubleshooting user access on static and mobile devices.
• Working with organisational units in Active Directory and Group Policy.
• Executing support requests and work orders, and preparing software packages for automatic deployment.
• Contributing to IT security compliance and remediation, and to the incident, change, configuration and asset management processes through the ITSM toolkit.

What They Are Looking For

• CompTIA A+ or Microsoft Certified IT Professional.
• Proven hands-on experience with Microsoft System Center Configuration Manager.
• Proven experience with Active Directory objects, user accounts and permissions.
• Three years in a CIS environment, three years supporting IT users, desktop hardware and software, and three years in an IT administration role.
• A good working knowledge of PC capabilities and deployment, current operating systems and office automation software.

Practical detail

• Mons, Belgium - full time on site, regular office hours.
• 28 September to 31 December 2026, 425 hours in total.
• Graded at the equivalent of NATO G10.
• You must hold a valid clearance and be a citizen of a NATO member country with the right to work in Belgium.

If you are the person colleagues come to when a device will not behave, and you would rather fix it than elevate it, this is a straightforward and useful one.