End-User Support Technician (Desktop, Active Directory and SCCM) for NATO with security clearance

Wlgroup; Henegouwen; Sur place; EUR 36 000 - 48 000; Plein temps

Résumé du poste

Wlgroup is seeking an IT administrator to manage the computing, printing and network kit used by a multinational defence organisation in Mons, Belgium. The role involves on-site installation, configuration and repair, working alongside the users you support.

You will install software, configure servers and peripherals, manage user access and troubleshoot across fixed desks and mobile devices, leveraging AD/GP and SCCM.)

Qualifications

• CompTIA A+ or MCITP certification required.
• Hands-on experience with SCCM (Microsoft System Center Configuration Manager).
• Experience with Active Directory objects, user accounts & permissions.
• Three years in a communications and information systems environment.
• Three years supporting users, desktop hardware & software.
• Strong understanding of PC hardware build and rollout processes.
• Familiarity with current operating systems and office automation software.

Responsabilités

• Install, configure and maintain workstations, printers and network devices.
• Set up commercial software on networked and standalone machines; install network clients.
• Configure local server software and peripherals.
• Create and manage user access; troubleshoot for desks and mobile devices.
• Work with Active Directory and Group Policy.
• Handle service requests, work orders and queue management.
• Package software for automatic deployment across machines.
• Contribute to security compliance and remediation work.
• Log incidents and changes in the service-management toolkit.

Connaissances

Active Directory

Group Policy

Desktop support

Windows OS

IT administration

Formation

CompTIA A+ or MCITP

Outils

SCCM (Microsoft System Center)

Description du poste

Someone has to make the technology disappear into the background. That is this job.

You would look after the computing, printing and network kit that a multinational defence organisation in Mons, Belgium relies on every day — installing it, configuring it, and getting it working again when it stops. On-site, alongside the people you support.

What you would be doing

• Installing, maintaining and operating the full spread of workstations, printers and network devices behind the site's office automation services
• Setting up commercial software on networked and standalone machines, and the network client software on the local-network workstations
• Configuring local server software and the more awkward peripherals
• Creating and maintaining user access, and troubleshooting it for both fixed desks and mobile devices
• Working with organisational units in Active Directory and with group policy
• Handling support requests, work orders and whatever else the queue brings
• Packaging software so it deploys automatically rather than one machine at a time
• Contributing to security compliance and remediation work
• Feeding incident, change, configuration and asset management through the service-management toolkit

What you would bring

• CompTIA A+ or a Microsoft Certified IT Professional qualification
• Proven hands-on work with Microsoft System Center Configuration Manager
• Proven work with Active Directory objects, user accounts and permissions
• Three years in a communications and information systems environment
• Three years supporting users, desktop hardware and desktop softwareThree years in an IT administration role
• A solid grasp of how personal computers are built and rolled out
• Current operating systems and office automation software

Why this one is worth a look

It is a hands-on post at a site where the work is visible and the people you help sit in the same building. Support roles here tend to open doors into the wider infrastructure teams.