Delivery & Logistics Strategy Lead - Belgium

Just Eat Takeaway.com; Oudergem; Sur place; EUR 120 000 - 180 000; Plein temps

Résumé du poste

Just Eat Takeaway.com in Belgium seeks a Head of Delivery to steer strategy and network optimisation across the Belgian market, leading a high-performing Logistics team and collaborating with global analytics and commercial partners.

You will deliver data-driven improvements to delivery services, maximise volume and ensure a best-in-class experience for customers, partners and couriers across all touchpoints, while prioritising safety and compliance and driving cross-functional initiatives.

Qualifications

• Experience managing large-scale strategic programs in fast-paced delivery/logistics contexts.
• Proven track record of establishing strategic excellence and fostering a culture of continuous improvement.
• Strong collaborative skills to gain trust and help the team stay committed to achieving goals.
• Proactive problem-solving with the ability to think ahead and see the big picture.
• Strong analytical skills with a data-driven approach to simplify complexity.
• Ability to navigate ambiguity and act responsibly while making a lasting impact.
• Self-awareness and the ability to influence others across levels of the organisation.
• Success in driving operational targets and managing budgets in a digital-first environment.
• Willingness to work outside regular hours to support partners and people.

Responsabilités

• Lead the execution of delivery services, driving cost optimisation while balancing performance for all partners.
• Align with country service levels to maximise customer conversion and partner retention by aiming high.
• Establish standards of operational excellence and promote a culture of continuous improvement across teams.
• Drive a safety and compliance-focused culture, identifying risks and opportunities within the competitive landscape.
• Lead our courier engagement program to drive improved insights and loyalty by stepping into their shoes.
• Collaborate with partner accounts to drive best practices and support new brand partnership opportunities.
• Identify and track business risks while defining mitigation plans and assigning appropriate resources.
• Manage key cross-functional projects by working with sponsors to ensure rapid and impactful delivery.
• Empower team members to excel through continuous coaching, helping one another to succeed every day.

Connaissances

Strategic program management

Continuous improvement culture

Collaborative skills

Proactive problem solving

Data-driven analytics

Ambiguity navigation

Influence & stakeholder management

Budget management in digital env.

Willingness to work after hours

Description du poste

Just Eat Takeaway.com in Belgium seeks a Head of Delivery to steer strategy and network optimisation across the Belgian market, leading a high-performing Logistics team and collaborating with global analytics and commercial partners.

You will deliver data-driven improvements to delivery services, maximise volume and ensure a best-in-class experience for customers, partners and couriers across all touchpoints, while prioritising safety and compliance and driving cross-functional initiatives.