Delivery & Logistics Operations Lead (Belgium)

Just Eat Takeaway.com

Koekelberg

On-site

EUR 120,000 - 180,000

Full time

6 days ago

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Job summary

Just Eat Takeaway.com in Belgium seeks a Head of Delivery to lead the strategic direction and optimise the delivery network. You will drive a high-performing logistics team and collaborate with global analytics and commercial teams to enhance delivery services and maximise volume through data-driven excellence.

You will prioritise customer, partner, and courier needs, delivering a best-in-class experience across all delivery touchpoints.

Qualifications

Experience leading large-scale strategic programs, preferably in logistics or delivery contexts.
Proven track record of strategic excellence and continuous improvement.
Strong collaboration skills to drive alignment across teams.

Responsibilities

Lead delivery services and drive cost optimisation while maintaining performance for partners.
Align with country service levels to maximise customer conversion and partner retention.
Establish standards of operational excellence and promote continuous improvement.
Drive safety and compliance culture, identify risks and opportunities.
Lead courier engagement to improve insights and loyalty.
Collaborate with partner accounts to implement best practices and support new brands.
Identify risks and define mitigation plans with appropriate resources.
Manage cross-functional projects to ensure rapid, impactful delivery.
Coach and develop team members to enable daily success.