Delivery & Logistics Strategy Lead - Belgium

Just Eat Takeaway.com; Brussel Hoofdstad; On-site; EUR 120,000 - 180,000; Full time

Job summary

Just Eat Takeaway.com in Belgium seeks a Head of Delivery to steer strategy and optimise the delivery network across the market. You will lead a high-performing Logistics team and collaborate with global analytics and commercial colleagues to improve service levels.

You will drive cost-efficient delivery operations, align with country standards, and foster a culture of continuous improvement, safety and partner engagement, delivering superior experiences for customers, partners and couriers.

Qualifications

• Experience managing large-scale strategic programs in delivery/logistics.
• Proven track record of establishing strategic excellence and continuous improvement.
• Strong collaborative skills to build trust and achieve goals.
• Proactive problem-solving with the ability to see the big picture.

Responsibilities

• Lead the execution of delivery services, driving cost optimisation while balancing performance for all partners.
• Align with country service levels to maximise customer conversion and partner retention by aiming high.
• Establish standards of operational excellence and promote a culture of continuous improvement across teams.
• Drive a safety and compliance-focused culture, identifying risks and opportunities within the competitive landscape.
• Lead our courier engagement program to drive improved insights and loyalty by stepping into their shoes.
• Collaborate with partner accounts to drive best practices and support new brand partnership opportunities.
• Identify and track business risks while defining mitigation plans and assigning appropriate resources.
• Manage key cross-functional projects by working with sponsors to ensure rapid and impactful delivery.
• Empower team members to excel through continuous coaching, helping one another to succeed every day.

Skills

Strategic program management

Cross-functional leadership

Data-driven decision making

Change management

Budget management

Job description

Just Eat Takeaway.com in Belgium seeks a Head of Delivery to steer strategy and optimise the delivery network across the market. You will lead a high-performing Logistics team and collaborate with global analytics and commercial colleagues to improve service levels.

You will drive cost-efficient delivery operations, align with country standards, and foster a culture of continuous improvement, safety and partner engagement, delivering superior experiences for customers, partners and couriers.