Delivery & Logistics Lead – Belgium

Just Eat Takeaway.com; Sint-Agatha-Berchem; Sur place; EUR 120 000 - 180 000; Plein temps

Résumé du poste

Just Eat Takeaway.com in Belgium seeks a Head of Delivery to steer strategic direction and network optimisation across the market. You will lead a high-performing Logistics team and collaborate with global analytics and commercial teams to enhance delivery services and maximise volume.

You will drive cost optimisation, safety, and operational excellence while engaging with partners, couriers, and customers to deliver a best-in-class experience and sustain growth in a fast-paced digital

Qualifications

• Experience managing large-scale strategic programs in fast-paced delivery or logistics.
• Proven track record establishing strategic excellence and continuous improvement culture.
• Strong collaborative skills to gain trust and drive commitment to goals.
• Proactive problem-solving with the ability to see the big picture and act ahead of issues.
• Strong analytical skills with a data-driven approach to simplify complexity.
• Ability to navigate ambiguity and act responsibly while making an impact.
• Self-awareness and ability to influence across all levels of the organisation.
• Experience driving operational targets and managing budgets in a digital-first environment.
• Willingness to work outside regular hours to support partners and people.

Responsabilités

• Lead the execution of delivery services, driving cost optimisation while balancing performance for all partners.
• Align with country service levels to maximise customer conversion and partner retention by aiming high.
• Establish standards of operational excellence and promote a culture of continuous improvement across teams.
• Drive a safety and compliance-focused culture, identifying risks and opportunities within the competitive landscape.
• Lead our courier engagement program to drive improved insights and loyalty by stepping into their shoes.
• Collaborate with partner accounts to drive best practices and support new brand partnership opportunities.
• Identify and track business risks while defining mitigation plans and assigning appropriate resources.
• Manage key cross-functional projects by working with sponsors to ensure rapid and impactful delivery.
• Empower team members to excel through continuous coaching, helping one another to succeed every day.

Description du poste

Just Eat Takeaway.com in Belgium seeks a Head of Delivery to steer strategic direction and network optimisation across the market. You will lead a high-performing Logistics team and collaborate with global analytics and commercial teams to enhance delivery services and maximise volume.

You will drive cost optimisation, safety, and operational excellence while engaging with partners, couriers, and customers to deliver a best-in-class experience and sustain growth in a fast-paced digital